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Why Is My Samsung TV’s Picture So Dark?

Last Updated Dec 9, 2022
samsung tv on and displaying netflix

No, your vision isn’t getting worse; your Samsung TV probably does seem lighter and darker during certain times of the day. This built-in feature reduces energy consumption and enhances your viewing experience. But why does your Samsung TV’s picture suddenly seem too dark?

Your Samsung TV’s picture is probably dark because of its Ambient Light Detection Function. You can disable this feature if you don’t want it. You can also customize your TV’s resolution, display, and light through the TV’s settings.

Continue reading to learn more about why your Samsung TV’s picture is so dark and how you can fix it.

What’s Making My Samsung TV’s Picture Dark?

Ideally, you should never have a dark picture on your Samsung TV screen. However, these problems aren’t exactly uncommon. They typically arise from:

  • Age. Even thousand-dollar TVs don’t last forever.
  • Use. TVs can last 40,000 to 100,000 hours before showing signs of wear and tear.
  • Burn-in. A static image can literally “burn into” your TV’s screen, affecting its performance. This is particularly common with OLED TVs.
  • Power surges. A rush of electrical power into the TV can damage its internal components, particularly its conductors and capacitors. This makes having power surge protection crucial.

Additionally, Samsung TVs often have an Ambient Light Detection Function that can also make the picture darker.

Your TV has sensors that measure light. During the day, it’ll turn the screen’s brightness down to reduce glare. At night, it’ll increase the screen’s brightness to deliver the best possible resolution. Note that this feature isn’t on every Samsung TV. To learn whether your device has this feature, check your user manual.

How Can I Turn Off the Ambient Light Detection Function?

If you want your TV’s screen to remain consistent, you can turn off the Ambient Light Detection Function. This largely depends on when your TV was manufactured.

For TVs made before 2016:

  1. Turn on your TV.
  2. Navigate to the TV’s settings.
  3. Tap “Eco Solution.”
  4. Choose “Eco Sensor.”
  5. Select “On” or “Off.”

For TVs made after 2017:

  1. Turn on your TV.
  2. Go to “Settings.”
  3. Choose “General.”
  4. Select “Ambient Light Detection.”

From here, you can use the on-screen slider to turn this function on and off.

Sometimes you might notice your Samsung TV’s screen flickering, we’ve got ways to fix that for you.

Other Options for Adjusting Your Screen’s Brightness

If you turned off Ambient Light Detection, but you’re still not satisfied with your TV’s brightness, you should:

  1. Turn your TV on.
  2. Press the “Menu” button on your remote.
  3. Use the arrows to select “Picture Mode.”
  4. Choose “Brightness.”

Here, you can adjust your TV’s brightness using the on-screen sliding scale. Samsung measures brightness on a scale of 0 to 100. Zero means your screen is completely black; one hundred means that your TV’s screen will be incredibly bright.

Check out this article from Samsung to learn more.

What If My Samsung TV’s Screen is Still Dark?

If your Samsung TV’s screen is still dark, the issue might not relate to the screen’s darkness. Instead, it might be a problem with the screen’s contrast, color, tint, or sharpness. You can play with these features by going into your TV’s settings. You might experiment with different combinations before you find the right one.

There Could Be a Problem with the Backlight

Unless you have an OLED TV, it relies on a backlight. Your backlight controls your TV’s brightness. If you’re having problems with the backlight, some parts of your screen may seem darker than others.

To combat this issue, you can:

Contact Samsung’s Customer Support Team

TVs last anywhere from five to seven years. Yet, if the backlight stops working, you have options. By contacting Samsung’s customer support team, you can get a new one for around $100 to $200.

Relocate your TV

If your backlight isn’t doing its job, you should move your TV to a different spot that filters in natural light. This will let you watch TV without having to solely rely on the backlight. Keep in mind that this is only a temporary measure; once your backlight starts weakening, it’s only a matter of time before it stops working altogether.

There are also certain TVs that are best fit for darker rooms, providing the ideal amount of backlight. Check out this article to learn more.

Reset Your TV

For whatever reason, your TV’s software and hardware might not be “talking.” Without being able to exchange information, your TV won’t function properly. You can combat this problem by resetting your TV:

  1. Turn on your TV.
  2. Navigate to “Settings.”
  3. Choose “General.”
  4. Select “Reset.”
  5. Enter your PIN (0000 is the default).
  6. Select “Okay.”

If these options don’t appear on your TV’s interface, consult your user manual.

File a Warranty Claim

Samsung covers its TVs under a limited one-year warranty. This means that if your TV has a factory-related defect, Samsung may repair the issue at no cost. The one-year warranty should apply if your TV’s screen is dark or the backlight is broken.

For more information about filing a warranty claim, check out this page.

A Final Word

Chances are, your Samsung TV’s picture is dark because it’s using Ambient Light Detection Function. This feature adjusts your TV’s light based on its surroundings. You can turn off this feature by going into the TV’s settings.

From there, you can explore other reasons for your problem, including low brightness and contrast.

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