You might not always think to add a warranty to your device or fragile purchase. Samsung TV’s may be costly, but it’s worth the 4k Crystal UHD quality. Obtaining a warranty can be a good move, in the event something unfortunate would happen in the first year of purchase, especially if you have children or pets that frequent the areas you TV will be. But, how long will your Samsung TV have the warranty?
If you bought your Samsung TV in-store, you could sign up for a warranty through that retailer, ensuring that if anything goes wrong or is stolen, you can return to the same location. Otherwise, you can guarantee that you are protected by a warranty by signing up on the Samsung website.
Any expensive or fragile object should have a warranty, which is why you should verify your warranty info shortly after purchase. A warranty can assure that any damage or stolen goods are replaced within a certain amount of time after purchase. Read ahead to follow simple steps to verify your warranty.
Getting the Most Out of Your Warranty
Your Samsung TV warranty will last up to 1 year immediately after purchase. Manufacturers’ extended warranties are service contracts that provide additional protection for a fee. In addition to the manufacturer’s warranty, Samsung provides a variety of extended protection plans.
If you are thinking about purchasing an extended protection plan from Samsung, keep in mind that it is an additional cost and only covers one item. In some cases, such as with major home appliances, it may be more cost-effective to purchase a home warranty that covers multiple items.
The warranty will be void if the damage includes any cosmetic damage, defects caused by third-party accessories, purchase or use of the product outside of the United States, and normal wear and tear. There will be no refund if any of the following has occurred.
Obtaining An Extended Warranty
If you bought your Samsung smart TV from a retail store, they will ask you if you would like to add a warranty to your item for a small fee. If you choose to add the warranty, the cashier will give you a brochure of your warranty information, including where to contact tech support to start a claim.
You do have the option to go directly onto the Samsung website to sign up for a warranty on your new purchase. You will need to activate your warranty for your device and register an account on the Samsung main site.
You will also need to locate your device’s serial number. One of several methods can be used to locate the serial number on your Samsung tablet or smartphone. The first step is to open the “Phone” app from your device’s bottom menu bar, then dial *#06# to get your IMEI and S/N.
The second method for determining the serial number of your Samsung tablet or smartphone is to remove the phone’s back cover. Your serial and IMEI numbers will be found beneath the battery compartment. The serial number can also be found on the box of your device.
Where to Verify Your Warranty
Verifying your warranty can be easily done on the Samsung main website. Follow these simple steps to check if your warranty is active.
You can verify your warranty by:
- After creating your Samsung account, go to your Resources page to the Samsung Service Request page.
- Hover your mouse over “Find”, and a pop-up button should open.
- Select your specific model using the options
- Put in your email address, then click “Continue”
- Under the “Product Information” section, put in your product’s serial number under “Serial #”.
- Your warranty status is shown under the “Home Warranty Information”.
Samsung provides online tracking of service requests and repair information and can be reached at 1-800-726-7864. Even better, the service request can be Parts and labor are covered under a one-year warranty. After the TV has been serviced, the parts are covered by a 90-day warranty. In-home service is available for LCD TVs 30 inches and larger, while Plasma and DLP TVs are available for 26 inches and larger.
At Samsung’s discretion, certain products are eligible for In-Home service. The product must be unobstructed and accessible to service professionals to obtain in-home service. If a repair cannot be accomplished during in-home service, the product may need to be removed, repaired, and returned.
If in-home servicing is not available, SAMSUNG may choose to provide transportation to and from a SAMSUNG authorized service center at our request. Otherwise, including for 37″ and smaller LCD/LED TVs, the purchaser is responsible for transportation to and from the SAMSUNG authorized service center.
If your Samsung Smart TV has suddenly stopped working and your warranty has expired, check out our article, “Why Does Samsung TV Get Darker (And How to Prevent It)”