Why Does My Blink Doorbell Not Ring On My Phone?

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Any home security setup would benefit from the Blink Doorbell. More people can use this sleek doorbell for safety and convenience in the US, UK, and Canada. It is packed with features, but sometimes these features stop working properly. If this happens, a user may ask, why does my Blink Doorbell not ring on my phone?

The Blink Doorbell is not ringing on your phone due to firmware, hardware, phone app, or connectivity issues. If something goes wrong in any of these areas, there is a high probability that the functionality will become limited or almost nonexistent.

Now that you know the main causes of your Blink Doorbells malfunction, it is time to troubleshoot them and get the Blink Doorbell back in working order. Keep reading to learn more about this common problem and how to approach it pragmatically.

Why your Blink Doorbell isn’t Ringing on your Phone

Sometimes the Blink Doorbell will stop ringing on your phone to alert you that a visitor or movement has been detected through the doorbell camera. When this happens, it can be frustrating. Here are the main reasons why your Blink Doorbell isn’t ringing on your phone:

  • Out-of-date firmware and app
  • Physically damaged Blink Doorbell
  • Incorrectly configured settings in the Blink app and on the phone
  • Poor or weak internet connection

If you are like many users and enjoy the alert that the Blink Doorbell provides to consumers when it detects movement or a person, continue reading to learn about the reasons behind this lapse in functionality and how best to solve each possibility.

Beware of Out of Date Firmware

One of the main causes of the Blink Doorbell stopping sending alerts or ringing your smartphone is outdated firmware. Blink pushes updates to all of its smart devices regularly. This ensures they properly function and prevent malicious files from infecting the system. These updates usually occur automatically without the need for user intervention.

An automatic update will sometimes not properly download, and manual intervention is required. When this is the case, it is time to grab your smartphone and ensure that the Blink app is downloaded. Once it is, sign in to your account and follow these instructions to request the firmware update to begin through manual means:

  1. Navigate to Settings
  2. Select General 
  3. Click on Software Update.
  4. Select Automatic Updates.
  5. Turn on automatic updates

From here, your Blink doorbell will update.

Now go outside to your Blink doorbell and test to see if the issue has resolved itself. With the update, the Blink Doorbell will begin to ring on your phone once more when a visitor approaches or rings the doorbell, just as it should.

Damaged Hardware

Another reason why the Blink Doorbell could have stopped ringing your phone is because of a hardware malfunction. The Blink Doorbell is typically installed on the outside of the house. This means it is subjected to the elements and rapid temperature changes. It can also acquire damage from animals or a visitor. When the hardware is damaged, it affects the entire doorbell.

To determine whether or not this is the case, go outside and visually inspect your Blink Doorbell. Look for signs of dents, cracks, or discoloring. These can all be signals that there is a problem with the hardware that needs to be looked at further. 

Unfortunately, unless the issue is a hardware problem, you will need to replace the unit unless it is a manufacturer defect. While this isn’t the most exciting news, it is at least generally affordable news. If you buy the same doorbell, it will only cost you just under $60. If you were to go with another brand, you could spend much more.

App Problems Leading to Silence

If you do not have the settings adjusted correctly on the Blink app, you will no longer get notifications from your Blink Doorbell. In other words, the phone will not ring. If you prefer to get these notifications, make sure to follow these steps:

  1. Open the Blink App.
  2. Go to the settings icon; it looks like a gear.
  3. Select Notification Options.
  4. Determine which events you want to get notifications on, and swipe the icon right to enable those notifications.

This should be enough to turn on the notifications and get them working again. If you are a user who goes in and all the settings are appropriately fixed, don’t panic just yet. 

If you are an iOS or Android user, ensure your phone’s Do Not Disturb mode isn’t on, and also look to see if you turned off notifications from that app in your device settings. If do not disturb is on, it will silence notifications unless you specify which ones should still come through. 

Internet Woes Cause Inevitable Silence

Suppose you hook up your Blink Doorbell to the internet with inadequate speeds, or it loses connection to the internet entirely. In that case, it will stop ringing your smartphone with notifications and stop working altogether. In essence, the Blink Doorbell relies on an internet connection to function. Without it, it becomes a pretty decoration outside your home.

First, restart your router. This will refresh the signal and hopefully get the internet up and running again. Next, ensure the speed is 2.4GHz and nothing more. Otherwise, the Blink Doorbell will not function. If these basic checks do not work, internet signal strength may be a problem. In this case, try to buy a WiFi extender and install it for a better signal.

Having a range extender for your Blink Sync Module is also beneficial. Some range extenders work better than others.

Ringing in the Notifications

After conquering the problem with these troubleshooting tips, you should be back in wording order again. All your hard work has earned you fast food delivery, so now sit back, relax, and enjoy it. Enjoy the notification you get when the driver appears, and all those steps result in the exact outcome you were hoping for all along.

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