How To Factory Reset A Eufy Floodlight Camera


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In our world of electronics, sometimes things go awry and stop working. Try as you might, not every problem has a simple fix. When that time comes, it might be time to do a factory reset on your Eufy Floodlight Camera. A factory reset is what it sounds like. It will reset your Eufy Floodlight Camera back to a state as if you got it back from the factory.

While a factory reset may seem extreme, sometimes it is just the thing to get your device back in working order. Modern electronics get all sorts of problems through use, especially ones connected to the internet. Sometimes a simple reset will make them work better and faster. It might seem intimidating, but a factory reset on the Eufy Floodlight Camera system is simple.

How to Factory Reset a Eufy Floodlight Camera

First, you want to ensure that any important videos have been saved before you reset your camera system. Once you reset your camera system, the Eufy Floodlight Camera will be as if you had just opened the box. So, your videos will be deleted permanently. 

  1. Remove camera from the EufySecurity app
  2. Remove power from camera
  3. Hold down the sync button on camera and turn the power back on to the camera
  4. Wait for the unit to beep twice or a red light to flash once
  5. Wait 15 seconds and release the sync button
  6. Re-pair Eufy Floodlight Camera with EufySecurity App

Otherwise, it is really simple to do a factory reset of any Eufy Floodlight Camera. The steps are few and easy to follow. Here are how to do each of these steps in more detail:

Perform a Factory Reset on a Eufy Floodlight Camera

Though the steps are simple, you may need two people to complete the process if your Eufy Floodlight Camera is hardwired into your house’s power.

  1. Remove the camera you are trying to factory reset from the Eufy System application.
  2. Remove the power from the Eufy Floodlight Camera. 
  3. If your Eufy Floodlight Camera is hardwired into your house’s power, you may have to go to your circuit breaker and flip the breaker that powers your camera to remove the power.
  4. Once you have the power to turn the camera off, hold the sync button and keep holding it – the sync button should be located on top of the camera unit itself.
  5. While still holding down the button, turn the power back on to the Eufy Floodlight Camera.
  6. Depending on your model, the unit will either beep twice or flash a red light once it has fully reset – once it has done one of these or 15 seconds have passed, release the sync button.
  7. Now you can try going through the Eufy Application and adding the Eufy Floodlight Camera back to the system through the WiFi and following the prompts to complete the pairing process.

Some people have had trouble with the Eufy Floodlight Camera not fully resetting after trying to factory reset. If you find that your camera automatically connects to your WiFi after a factory reset, the reset may not have worked completely. Try following the above steps again if you still have trouble with your Eufy Floodlight Camera.

One important note is to be certain the power to your camera is off before holding down the sync button. Otherwise, the reset will not work. It is an easy mistake to make and sometimes difficult to be certain of depending on how the camera is powered in your particular setup, but just be certain of the power state before continuing with the above steps.

After that, you should be all good to go! After a factory reset and adding your camera back to your system, your Eufy Floodlight Camera should operate just as well as the day you bought it!

Reasons You Might Factory Reset Your Eufy Floodlight Camera

There are many reasons why an internet-connected device might stop working as intended. The longer a device is connected to the internet, the more temporary files and cache files that build up within the device. After a while, the device will just stop working at its optimum efficiency. When that happens, it may be time for a factory reset.

Here is a list of common problems with Eufy Cameras that might require a factor reset:

  • Camera saying it’s offline
  • The camera is not working with your digital home assistant (either Alexa, Google Voice Assistant, or HomeKit if you have a HomeKit-enabled camera).
  • The Camera’s night vision is not working properly
  • Camera unable to connect to the internet, WiFi, or HomeBase
  • The camera no longer picks up motion or detects motion
  • Eufy Security App no longer connecting to Eufy Cameras

If you experience any of these problems and the other solutions you have tried didn’t help solve your problem, a factory reset may be just the fix you need to get your device back in working order.


Although having to factory reset a device can be frustrating and starting over with a device can seem like backtracking, it is sometimes a necessary evil. It can also make modern devices work better by clearing caches and getting rid of things slowing the device down. Hopefully, this solved all of your problems.

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