LG TVs allow you to watch, stream, and listen to music from the comfort of your couch—thanks to the remote control that makes it easy to switch between channels, apps, and more. However, you may experience issues with the remote, such as not being able to turn off your LG TV with it.
If the LG TV is not responding to the remote, the batteries might be dead. There also might be something interfering with the remote’s signal, such as other electronics or solid objects in front of the TV’s sensor. Changing the batteries or resetting the remote are the best ways to make it work again.
Below, we’ll go over all the possible causes your LG TV remote can’t turn your device off as well as troubleshooting steps to ensure you can get your remote working again.
Change the LG TV Remote’s Batteries
The most common reason for a TV remote not working is that the batteries are dead or too low to properly work. There is no way to tell whether the batteries in an LG remote are about to die, so changing them when you notice the remote not working is always a good idea.
- Open the back of the remote by sliding the battery door off.
- Check if the batteries are AAA or AA.
- Remove the old batteries and put the new ones in the correct direction.
- Unplug the TV from the wall outlet.
- Wait 2-3 minutes, and then plug the TV back in.
- Try to turn the TV on and off with the remote and see if it works.
Reset the LG TV Remote Control
Removing the batteries can allow the remote control to reset itself. Follow these steps:
- Remove the panel of the battery door.
- Remove the batteries for a few minutes.
- Place the batteries back.
- Slide the battery cover back into place.
- Try turning the TV off.
- If the remote has a light on one end, check to see if it’s turning red when you press a button. If it’s not, the remote is not on and is not working properly.
If you notice the light is not on when you press a button, you might need to put fresh batteries in rather than putting the old ones back in.
Reset the LG TV
Sometimes the problem might not be the remote, but with the TV itself. Resetting the TV might be able to fix the problem:
- Unplug the TV from the wall outlet.
- Wait about 5 minutes before plugging it back in.
- Test the remote to see if you can turn the TV on and off.
- If the TV doesn’t turn on, turn it on with the button on the TV.
- Try using other buttons such as the volume or channel.
If you can change the TV settings with other buttons, the power button itself might be the issue and not the TV. In this case, you will need to buy a new remote online or from the nearest LG store.
Update the LG TV’s Software
If your TV is older, it might not automatically update the software. Make sure to check the versions and update tabs in the Settings menu. If it says there are updates to run, make sure to do them as soon as possible to keep your TV working properly.
Check for Interference
If you have tried the above steps and know that your batteries are working and your TV doesn’t need to be reset, you might need to check the sensors on the TV or the objects around the TV for interference.
When you press the remote-control button, there is a sensor on the LG TV that detects it. It’s usually on the bottom panel, either in the middle or a corner. Make sure there are no stickers, plastic wrap, or anything else covering it.
Also, make sure there is nothing in front of the TV that could be interfering with the signals. If your TV is on a table or stand, make sure nothing is standing in front of the sensor that could block the remote signal.
In rare cases, certain lights and fluorescent bulbs can interfere with the remote control’s signal. Try turning off your overhead lights and use the remote.
The top reason why your LG TV remote might not be working is the batteries. Make sure to replace them with fresh new ones every time you notice the remote not working. You can also check the lights and objects around the TV for interference.