Tech Supportal logo

Home Tech Problems Solved! Household Technology Support. Any Issue | Any Problem | Anytime

The Smart Home Starter team picks the products and services we write about. When you buy through our links, we may get a commission.

Why Does My LG TV Keep Disconnecting From WiFi?

Last Updated Mar 24, 2022
living room with couch, table, and mounted TV

So you did it, you bought a smart LG TV and you are most likely extremely excited to use all its amazing features such as the app store, streaming, gaming, and more! Although you may have found a little problem with your new device, it keeps disconnecting from your WiFi. The good news is there are a few exceptionally easy ways to address this issue.

If your LG TV keeps disconnecting from your WiFi, there are a few simple steps to fix it. The first thing to try is turning it off and on again, but if that doesn’t work, there are other things you can try.

If waiting on the phone and then at home for a technician to come fix your TV does not appeal to you, these few steps could save you a lot of time (and probably money). So, if you are pretty handy with technology, or you’d like to get to know your devices a little better, keep reading! We’re going to go through a few more options in detail to ensure your LG TV stays connected!

How Do I Get My LG TV to Stay Connected to WiFi?

Once you have followed the steps above to connect your LG TV to your WiFi: making sure your router is close enough, rebooting your television, checking that you’ve allowed full access to your internet, and updating your firmware, and your connection is still not sticking, there are a few more options to try before you give up. 

You will need to assess your TV’s location, but don’t worry, it’s easier than moving your entire living room. Simply turning on your television’s current location will enhance your WiFi connection and could keep it from disconnecting at random. 

  • Make sure your router is close enough to the TV. Although we have come to expect WiFi in every corner of the world, the truth is that home routers can only provide a strong, stable connection within a very short distance. 
  • Then, there’s the tried and true “turn it on and off” that usually does the trick. In this case, you can turn off your device with the remote and then unplug it completely for five minutes before turning it back on. 
  • Still not working? Check your TV’s connectivity access. If you accidentally, or purposely, set up your television to not have full access to your WiFi, it will disconnect when turned off and it could cause problems when it’s on for a constant connection. 
  • Just like your phone, your smart TV needs to be updated occasionally. Your connectivity issues could be resolved extremely easily by simply updating. Luckily, LG provides step-by-step instructions on how to run your update. Why is my LG TV Disconnecting. 

The connectivity problem could also be a result of too much interference between your router and the television. Interference can come from a variety of things including devices that intercept the signal such as baby monitors or microwaves. Another interference could literally be the construction of your home; thick concrete or brick can inhibit a clear connection. 

This problem is a little more difficult than the others to solve as you may need to move your router or your TV to avoid the obtrusions. Other Possible WiFi Connection Problems

Where Is the WiFi Option on my LG TV?

Maybe the problem is even simpler than any of the possible issues we’ve outlined so far and you simply need to find the WiFi option on your LG TV. Don’t worry, you are not the only one who needs this information, so let’s figure out how to set it up step-by-step. 

  • Click the GEAR button on your remote to pull up the main television menu.
  • Select the NETWORK tab.
  • It will show your SETTINGS, and from there you can select NETWORK again. 
  • Click WIFI CONNECTION to turn on WiFi for your TV.
  • Select the network you want to connect to and enter the password. 

It’s that easy. From there, you can make sure your WiFi is connected by opening any feature of your smart TV that requires access. Connect your LG TV to your internet. 


LG is one of the leading companies when it comes to smart TVs, and one of the reasons for their immense popularity is their support pages which are full of great information to sort out any problems you might encounter during set up or once you have your device up and running. 

There are several reasons why you may be experiencing trouble keeping your LG TV connected to your WiFi, but hopefully you now have the know-how to fix it yourself!