The Samsung TV you enjoy so much comes with a ton of interesting features, with one of them being the Voice Assistant. You may have accidentally turned it on, or turned it on and now are unsure how to turn it off. Either way we’ve got you taken care of.
Turning off the Samsung TV Voice Assistant is done by either using the remote or by voice input, whichever is easiest for you.
So what are the steps you need to take to get the Voice Assistant to turn off? Let’s take a look at the procedure, plus go over what the Voice Assistant is all about.
What is Samsung TV’s Voice Assistant?
Samsung’s Voice Assistant is a convenient feature that gives an audio description of menu items and options. It also provides feedback when turning on any streaming service.
With any page you switch to, Voice Assistant will assist you with reading all the options on the screen. The pitch, speed, and tone of the voice can be changed to your liking.
The Samsung TV Voice Assistant is a similar service to the Screen Reader and Talkback on Android devices. This is a great service to people who have less than stellar vision and can’t read the TV menu settings or things like movie and song titles.
The Voice Assistant can become a little burdensome if you don’t need to use it because it does read off everything that is selected.
Turning Off the Voice Assistant
There are a few different ways you can turn off the Voice Assistant. These methods are for newer TV’s made later than the 2018 range.
Feel free to pick whichever one you find might be easiest for you to navigate.
Using the Remote’s Volume Button
You can access the accessibility shortcuts by holding down the volume button on your Samsung remote.
Doing this is one of the easiest methods, as this leads you directly to the Voice Guide menu. From here, you can turn the option off if you wish.
Going Into the Settings
The settings are similar no matter which model of Samsung TV you have. This procedure will require your Samsung remote also. On the Samsung remote:
- Press the Home button.
- Navigate to the Settings menu and press enter.
- From Settings, navigate to the General menu.
- Now select the Accessibility option on the screen.
- From here, select Voice Guide Settings.
- Open Voice Guide Settings and turn the option off.
If you’d like to learn more about Samsung TVs, check out this article. Now, let’s look at using commands.
Using Voice Commands
If you are a little more tech savvy and like to tell your TV how to operate with your voice, you can do so using the microphone on your remote:
- Press and hold the microphone button on your remote.
- You can say “Turn Off Voice Guide” or “Voice Guide Off.”
Now, let’s look at older models of Samsung TV.
Older Models of Samsung TV
Let’s take a look at how to solve this problem depending on the model of Samsung TV.
For older models of Samsung TV’s, the steps are a bit different, but just as simple. This is for models in the 2014-2018 range:
- Press Menu/123 on the Samsung remote.
- Select System or Settings.
- Select Accessibility.
- Select Voice Guide.
- Select Off.
Now, let’s look at even older ones.
For Samsung TV models in the 2008-2013 range, here are the steps to turn off the audio descriptions:
- Press Menu on the Samsung remote.
- Select Sound or Sound Mode.
- Select Broadcast.
- Select Audio Language.
If audio description is on, “English AD” will be selected in the menu. AD stands for audio description. Switch to “English” in order to turn the audio description off.
It has been found that on some Samsung models you can turn off the audio description simply by holding down the Menu button for a few seconds. One of these options should work.
The Voice Assistant Still Won’t Turn Off
So you have tried all these steps and the Voice Assistant which is probably getting pretty annoying by now still won’t turn off. There are a few things to consider as a last ditch effort.
Looking at your user manual or finding the user manual online by looking up the model number of your TV should lead you to the specific steps needed in order to turn this option off if you couldn’t find the solution here.
Check and see if you can uninstall any application related to the Voice Assistant feature on the Samsung TV if you don’t need the app. Samsung also has a customer service phone number that you can try calling if you can’t seem to find the user manual in your home or online.
Although we are confident that you solved your issue at this point. If you still are having problems and none of this has taken care of your issue, we hope your TV is possibly still under warranty and can be fixed or replaced at no charge.
We hope this took care of everything for you and now your Voice Assistant is off!