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How to Simply Change Wi-Fi on Ring Doorbell or Ring Camera

Last Updated Apr 22, 2022
ring doorbell 2 on house with brick siding and blue door
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The Ring Doorbell and Cameras provides 24/7 surveillance of the area in front of your home, but it must be constantly connected to a Wi-Fi network to do this. You may run into connection issues, changed your Wi-Fi, or need to reconnect it which requires you to go into the settings of your Ring device.

Below are steps to change your WiFi on any Ring doorbell or Ring camera:

  1. Open the Ring app.
  2. Click on the three lines icon in the top-left corner.
  3. Tap “Devices.”
  4. Select your Ring Doorbell or Ring Camera.
  5. Tap “Device Health.”
  6. Choose “Change Wi-Fi Network.”
  7. Stand next to the doorbell or camera.
  8. Follow the on-screen instructions to put your doorbell in set-up mode.
  9. Choose your desired Wi-Fi network.
  10. Enter the network password and press “Continue.”

Making sure you have a strong Wi-Fi connection is critical to being able to monitor your home. There are common pitfalls users need to be aware of such as being on the wrong Wi-Fi frequency. If you are still encountering issues, keep reading for more troubleshooting steps.

How to Change Wi-Fi on the Ring Doorbell

To change the Wi-Fi network on Ring Doorbell, select the device in the Ring app. Then, select “Device Health” and “Change Wi-Fi Network.” Follow the on-screen instructions and enter the selected network’s password when prompted.

Note: Your Wi-Fi network password cannot have any special characters in it to connect it to your Ring Doorbell.

Ring Doorbell Set-Up Mode

You must manually put your Ring Doorbell in set-up mode to change the Wi-Fi network, so this cannot be done remotely. You can put the doorbell in set-up mode before you start the process in the Ring app or when prompted.

The way you put your doorbell in set-up mode depends on which Ring Doorbell model you have:

  • Ring Video Doorbell: Remove the doorbell from the mounting bracket and press the orange button on the back of the doorbell. Do not hold the button down.
  • Ring Doorbell 2, 3, 3 Plus, and Elite: Remove the faceplate from the doorbell. Then, press the black button on the front of the device.
  • Ring Doorbell Pro: Press the button on the right side of the doorbell.
Back of Ring Doorbell
Back of Ring Doorbell

You’ll know your doorbell is in set-up mode when you see a spinning white light on the front of the device. 

Next, follow the instructions on your Ring App to complete the steps to connecting your Ring Device to your Wi-Fi network.

If you need to change the Wi-Fi network, but the doorbell won’t go into set-up mode, you may need to perform a hard reset:

  1. Hold down the set-up button for at least 30 seconds.
  2. Then, wait at least five minutes for the doorbell to restart.

Only perform a hard reset if necessary as it will erase your doorbell settings, and you will have to complete the entire set-up process again.

Alternative Solution – Change your SSID name (WiFi Name)

If you setup a new Wi-Fi network, you can actually go to your Wi-Fi router settings and change the WiFi Network SSID name (WiFi name) to your old Wi-Fi networks name and the Ring Device will reconnect to it instead.

Choosing Ring Doorbell Wi-Fi Frequency

Many Wi-Fi routers have two frequencies: 2.4 GHz and 5 GHz. The 2.4 GHz frequency has a more extended range but a slower speed than the 5GHz one.

When choosing a Wi-Fi network for your Ring Doorbell, you may see both frequencies listed as separate networks. Use the table below to check which frequency your doorbell is compatible with:

 2.4 GHz5 GHz
Ring Video DoorbellYesNo
Ring Doorbell 2YesNo
Ring Doorbell 3YesYes
Ring Doorbell 3 PlusYesYes
Ring Doorbell EliteYesYes
Ring Doorbell ProYesYes

If you have a dual-connection Ring Doorbell model and a dual-band Wi-Fi router, you can choose which frequency you want to use. Consider using a network that has fewer devices connected to it.

For the fastest and strongest connection between your dual-band doorbell and your Wi-Fi network, use the 5GHz frequency and add a Ring Chime Pro Wi-Fi extender if needed.

Why Change the Wi-Fi on the Ring Doorbell?

If you change your Internet Service Provider (ISP) or your Wi-Fi network name and/or password for any reason, you will need to update your Wi-Fi network in the Ring app.

You may also need to manually reconnect your Ring to Wi-Fi if the doorbell loses its connection and can’t reconnect on its own. You can reconnect manually using the same steps for changing the Wi-Fi network.

Lastly, if your power goes out temporarily, you can use your phone’s hotspot to keep your Ring Doorbell functioning. All you have to do is turn your hotspot on in your phone’s settings and connect to it in the Ring app like a regular Wi-Fi network.

Keep in mind that using your phone’s hotspot may use phone data, so it’s recommended to check the details of your phone plan before using your hotspot for your Ring Doorbell.

Final Thoughts

Anytime you change your Internet provider or Wi-Fi network information, you will need to reconnect your Ring Doorbell to your Wi-Fi network.

You can change the Wi-Fi network of your Ring Doorbell in the Ring app. You will also need to put the doorbell in set-up mode by pressing the button on the back or side of the device or behind the face plate, depending on what model you have.

Need to reset your Ring Doorbell’s Wi-Fi instead? Check out this article for more tips!

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