The Ring Doorbell provides 24/7 surveillance of the area in front of your home, but it must be constantly connected to a Wi-Fi network to do this. If you’ve recently upgraded to a new Wi-Fi router or need to change your Ring Doorbell’s Wi-Fi network for any reason, we offer directions on how to do this below.
To change the Wi-Fi network on Ring Doorbell, select the device in the Ring app. Then, select “Device Health” and “Change Wi-Fi Network.” Follow the on-screen instructions and enter the selected network’s password when prompted.
There are several reasons why you might want to change your Wi-Fi network on your Ring Doorbell, such as moving or changing Internet providers. No matter your reason, this article has all the information you need to change your Wi-Fi network and choose the best Wi-Fi frequency for your Ring Doorbell model.
It’s easy to change the Wi-Fi network that your Ring Doorbell is connected to. Here are the steps:
Note: Your Wi-Fi network password cannot have any special characters in it to connect it to your Ring Doorbell.
You must manually put your Ring Doorbell in set-up mode to change the Wi-Fi network, so this cannot be done remotely. You can put the doorbell in set-up mode before you start the process in the Ring app or when prompted.
The way you put your doorbell in set-up mode depends on which Ring Doorbell model you have:
You’ll know your doorbell is in set-up mode when you see a spinning white light on the front of the device.
If you need to change the Wi-Fi network, but the doorbell won’t go into set-up mode, you may need to perform a hard reset:
Only perform a hard reset if necessary as it will erase your doorbell settings, and you will have to complete the entire set-up process again.
Many Wi-Fi routers have two frequencies: 2.4 GHz and 5 GHz. The 2.4 GHz frequency has a more extended range but a slower speed than the 5GHz one.
When choosing a Wi-Fi network for your Ring Doorbell, you may see both frequencies listed as separate networks. Use the table below to check which frequency your doorbell is compatible with:
|2.4 GHz||5 GHz|
|Ring Video Doorbell||Yes||No|
|Ring Doorbell 2||Yes||No|
|Ring Doorbell 3||Yes||Yes|
|Ring Doorbell 3 Plus||Yes||Yes|
|Ring Doorbell Elite||Yes||Yes|
|Ring Doorbell Pro||Yes||Yes|
If you have a dual-connection Ring Doorbell model and a dual-band Wi-Fi router, you can choose which frequency you want to use. Consider using a network that has fewer devices connected to it.
For the fastest and strongest connection between your dual-band doorbell and your Wi-Fi network, use the 5GHz frequency and add a Ring Chime Pro Wi-Fi extender if needed.
If you change your Internet Service Provider (ISP) or your Wi-Fi network name and/or password for any reason, you will need to update your Wi-Fi network in the Ring app.
You may also need to manually reconnect your Ring to Wi-Fi if the doorbell loses its connection and can’t reconnect on its own. You can reconnect manually using the same steps for changing the Wi-Fi network.
Lastly, if your power goes out temporarily, you can use your phone’s hotspot to keep your Ring Doorbell functioning. All you have to do is turn your hotspot on in your phone’s settings and connect to it in the Ring app like a regular Wi-Fi network.
Keep in mind that using your phone’s hotspot may use phone data, so it’s recommended to check the details of your phone plan before using your hotspot for your Ring Doorbell.
Anytime you change your Internet provider or Wi-Fi network information, you will need to reconnect your Ring Doorbell to your Wi-Fi network.
You can change the Wi-Fi network of your Ring Doorbell in the Ring app. You will also need to put the doorbell in set-up mode by pressing the button on the back or side of the device or behind the face plate, depending on what model you have.
Need to reset your Ring Doorbell’s Wi-Fi instead? Check out this article for more tips!