You may be having some issues with your Samsung TV Remote that require the remote be reset. This is a typical part of the troubleshooting procedure when having trouble with your remote.
To reset a Samsung TV remote, remove the batteries and then press the Power button for 8 seconds. After this, put the batteries back in and see if your remote is now working.
This is just one of the methods that you can use to reset your remote, depending on the model of TV you have. Let’s take a look at some of the other ways you can troubleshoot the remote if you are having troubles, and figure out if the remote is actually the issue.
Is Your Remote the Problem?
Checking to see if your remote is actually the cause of your problem is the first thing that needs to be addressed. There is a simple way to check this out:
- Get out a digital camera or use the camera from your mobile phone.
- Point the camera at the end of the remote that sends out the signal to your TV.
- Press the Power button and then look at the camera to see if an Infrared light is displayed.
If you do not see a light, then you are having a remote issue. If you do not see a light, you can try replacing the batteries first before resetting your remote. If you are seeing a light, but still having some issues with the remote, it still may need to be reset or paired with the TV.
Pairing the Remote with the TV
You may have a Smart Remote that actually needs pairing with the TV, and this may cause you trouble from time to time. Ensuring that your remote is properly paired with the TV will ensure this isn’t the problem you are facing.
To do this, hold the Return and Play/Pause buttons together for 3 seconds. You should receive a prompt on your TV that the remote is now connected.
If you would like to learn more about Samsung, check out this article.
Troubleshooting a Smart Remote
If you have a Smart Remote, you can check another way to see if the remote is the problem.
- Take out your mobile device and turn Bluetooth on.
- See if your phone finds the TV in the list of available Bluetooth devices.
- Replace the batteries with new ones.
If it doesn’t find your TV in the available devices section, then your problem is actually with the TV and not the remote. If it does find the TV under available devices, then you are having a remote issue.
When Your TV Is the Issue
After troubleshooting this far, you may have come to find out that your TV is actually the culprit of your problems.
All Samsung TV’s should have a reset procedure in the Menu that adjusts your TV back to factory settings. Find this in the Menus and see if this fixes any issues you may be having with your remote.
How to Reset Your Samsung TV from Settings
If it is the TV you have found to be the problem, there are some simple steps to follow in order to reset the TV to see if this clears up your problem:
- Open Settings.
- Select General.
- Select Reset.
- Enter the PIN (0000 is the default).
Check and see if this has fixed your problem, as many times the TV is where the issue lies.
How to Reset Your Samsung TV from the Remote
Another way to reset your Samsung TV is:
- Turn the TV on.
- Press and hold the Exit button for 12 seconds.
- The standby light should blink the entire time you are holding the button.
- The factory reset prompt should display a warning message.
- Select OK to reset the TV.
Now, let’s look at the next method of resetting your TV.
How to Reset Your Samsung TV Manually
Your remote may not work to be able to reset the TV. In the case of this happening there is still a way to reset your TV:
- Turn the TV off manually on the TV set.
- Hold the Start (Power) button on the TV on the back or under the TV for 15 seconds.
- Now turn on your TV.
Hopefully if your TV was the issue, resetting it has cleared up any issues you thought you may have been having with your remote. Either way, it is a good thing to try if the resetting of your remote failed to fix any problems.
If You Are Still Having Issues
If you have decided it is your TV having the issues, your TV may need servicing. If you have tried replacing the batteries and resetting the remote and it still does not work, your remote may need replacement.
If your TV is still under warranty, this should be covered, and you will need to contact Samsung to get a replacement. Resorting to the manual found on www.Samsung.com will also give you any information you need on the warranty status of your TV.