How Do I Reset a Samsung TV Remote?

By Trae Jacobs,

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You’ve pointed the remote at your TV screen, removed obstructions, and replaced the batteries. If you still can’t get it to work, resetting your remote is a good next step.

Here’s how you can quickly reset a Samsung TV remote.

How to Reset a Samsung TV Remote

Resetting a Samsung TV remote can fix remote-related issues that typical troubleshooting might not solve. Here’s how you can easily reset a Samsung remote:

Remove the batteries from your remote.
Press and hold the Power button for about eight seconds.
Put the batteries back in your remote.

Turn on your TV and see if your remote is now working.

Have a Samsung SolarCell Remote? Follow these steps to reset it.

Pairing the Remote with the TV

After you reset your remote, you may need to pair it to your Samsung smart TV again.

To do this, hold the Return and Play/Pause buttons simultaneously for 3 seconds. You should receive a prompt on your TV that the remote is now connected.

Troubleshooting: Resetting the Remote Doesn’t Work

If your Samsung TV’s remote still isn’t working after the reset, you’ll need to keep troubleshooting. You can try:

Rebooting your TV
Resetting your TV
Using a remote alternative

Reboot Your Samsung TV

The easiest way to reboot a Samsung TV is with the remote. But if your remote isn’t working, you can also do it following the steps below:

Power your TV down and unplug it from the power outlet.
Wait about one minute, then plug your TV back in.
Turn your TV on.

Try using the remote after the reboot.

Reset Your Samsung TV

If you can’t factory reset your Samsung TV from the remote, you can do it manually using the buttons on the TV.

Unplug the TV from the power outlet.
Press and hold the Power and Volume Down buttons simultaneously.
While holding both buttons, have someone else plug the TV back into the power outlet.

You should see a reset screen appear. Use the Volume Up and Down buttons to follow the on-screen prompts.

Note: Factory resetting your Samsung TV will revert it to factory settings. You’ll need to set everything up like new again, but it’s a good idea if the resetting of your remote fails to solve the problem.

Use a Remote Alternative

While it’s not always ideal, there are a few things you can use in place of your Samsung TV’s remote. These include:

The SmartThings app on your iPhone or Android
The buttons on the TV
A universal remote (just enter the correct code!)
A game controller

Contact Tech Support

If all else fails, you probably need to seek outside assistance. Samsung offers a one-year warranty on their TVs, so if you’re still within this period, contact Samsung Support and request a replacement remote.

If you’re not within the warranty period, contact our agents at Tech Supportal for more advanced troubleshooting techniques.