By Trae Jacobs,
When you buy through our links, we may earn an affiliate commission.
As a caring parent, you just bought a new VTech baby monitor to keep watch over your child while you’re away. But, after mounting it and getting it to work, you started experiencing frequent reboots due to signal loss. Why does the VTech baby monitor keep losing signal?
There are a few reasons why the VTech baby monitor could lose signal. In most cases, it’s due to in-home insulation, poor reception, or limited range. Luckily, these issues can be easily rectified if you follow the correct procedure.
It can be discouraging to have a baby monitor that keeps disconnecting due to signal interruptions. Keep reading to understand why this is happening to your VTech baby monitor and how you can curtail the problem.
You rely on your VTech baby monitor to help keep an eye on your child at all times, so it can be frustrating or even frightening when you cannot get a signal on your device. This signal loss may be caused by any number of factors, including:
- In-home insulation
- Poor reception
- Range obstructions
Below, we will discuss how each of these factors may affect the signal on your VTech baby monitor.
If your house is heavily insulated, the signal of your baby monitor will likely be impacted. Heavy insulation, whether in the walls, floors, or ceiling, can impede your VTech baby monitor’s reception range. This is because they generate and trap a lot of heat waves, which dampen wireless signals and make it difficult for transmission to occur.
Having the antenna of your baby monitor’s parent unit placed incorrectly can cause poor reception, distorting your signal. If you’re using the MyVTech Baby app to see visual feeds of your child, a poor wireless connection can also hinder the signal strength.
VTech baby monitors have an operation range of up to 1,000 feet. The signal of your baby monitor will be at its strongest within this range. If you step out of the field of reception, your signal strength will drop.
Even if you are within this range, certain objects and obstructions may weaken your signal. These include:
- Ceilings and floors
- Thick walls or doors
- Radio or microwave frequencies
For best results, avoid using your baby monitor around these types of objects.
Once you’ve identified the reason why your baby monitor keeps losing signal, you can begin seeking solutions. Generally, the problem will be relatively simple to fix on your own.
The troubleshooting processes will differ depending on whether you use your parent unit or smartphone to view your baby monitor feed. Follow the corresponding steps below to improve your signal strength.
Improve Signal Strength on the Parent Unit
VTech baby monitors use FHSS technology through a secure 2.4 GHz channel to transmit audiovisual feeds to your parent unit. To fix the issue of poor signal quality, try one of the following solutions:
- Raise and reposition the antenna on the parent unit for better reception.
- Stay within the 1,000-foot range. The signal strength is at its peak in this circle. If you go out of bounds, an alert from the parent unit will let you know.
- Install the baby monitor away from devices that can cause interference, such as routers and radios.
- Reset the monitor unit by pressing the power button for three seconds before turning it back on again.
- Switch to Remote mode by going to the “Configure WiFi” settings on the MyVTech Baby app and following the on-screen instructions. This allows you to switch your parent unit to WiFi connectivity.
Following one or more of these steps can greatly improve the signal you get on your VTech baby monitor.
Some parents choose to use the MyVTech Baby app to watch over their children to avoid signal-related issues. However, if you’re still experiencing problems, you can try the fixes listed below to improve your signal:
- Update the mobile app to the latest version.
- Check your WiFi connection and reconnect if necessary.
- Move to an area of your home that offers a stronger WiFi signal.
- Restart your router to reboot, and hopefully strengthen, the signal.
These steps should be sufficient enough to boost the signal strength of your baby monitor. If nothing else works, reach out to the VTech support team for additional assistance.
Many external forces can impede the signal of your VTech baby monitor. It may result from heavy insulation in the home or poor wireless reception. The problem could even be caused by you stepping out of the operation range. Luckily, these issues can be easily resolved with the tips provided above.