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TCL TV Won’t Connect To Wi-Fi? Easy Fix!

Last Updated Feb 25, 2022
wifi router

As a TCL TV owner, you already know that a steady and reliable Wi-Fi connection is required if you must enjoy your TV’s unique viewing experience. Otherwise, you won’t be able to use smart features such as streaming and being compatible with your smart home devices. So if your TV is refusing to connect to the home network, what steps can you take to remedy the situation?

There are a myriad of reasons why your TCL TV won’t connect, such as: 

  1. Make sure that the Wi-Fi is on and working. 
  2. Run a quick check to ensure that the other devices paired with the Wi-Fi are also working.
  3. Reset your router by following the procedures on the TV user manual.
  4. Manually scanning your Wi-fi network using your TV remote.

While these solutions may not resolve most connectivity issues as there are different reasons why the issue arises and thus different solutions, there’s no need to panic. In this article, we will explore a few of the different causes why the TCL TV is failing to pair with Wi-Fi and some easy DIY procedures you can use to resolve this issue.

Some of the Reasons Why TCL TV Is Not Connecting to Wi-Fi

Your TV may be experiencing this issue due to different reasons, and so there are numerous ways you could resolve them depending on the nature of the issue.

Some of the most prevalent reasons why your TCL TV is failing to connect to your Wi-Fi:

  1. Outdated Firmware/Software
  2. Internet network issues
  3. Poor connection
  4. Wrong password

Whatever the issues may be, there are some quick and simple DIY options you can try to resolve them.

Check All the Devices Connected to the Wi-Fi

The first thing to do when this issue arises is to make sure that all the other devices connected to your home network are properly working. If not, your home network is possibly turned off or experiencing some technical issues. In this case, reset or restart the router and try to connect again.

Try Power Cycling Your Router

If the reset fails to work, try power cycling the router to ascertain the root cause of the problem. 

Follow these easy steps to power cycle the router:

  1. Disconnect the router from power.
  2. Leave it for about 20 seconds.
  3. Plug the cable and try to connect.

Check out this article if you would like to learn more about TCL TVs.

Check If You’re Connecting to the Right Wi-Fi Network

You may unconsciously be trying to connect to the wrong network, and that is the reason you’re experiencing this difficulty.

To be certain, double-check your password and the name of the network you’re connecting your TV to and see if it’s the right one. You can also perform a manual scan to detect your home network and connect to it.

To do this, simply:

  1. Press the Home button.
  2. Go to the Network option.
  3. Click on Wireless.
  4. Go through the search results and select your own home network.
  5. Correctly input your password and complete the setup.

Now, let’s see the next solution.

Check for Software Updates

Typically, your TV should automatically connect to Wi-Fi when you turn it on, if this fails to happen, it could be as a result of a new software update, and you will need to update your TCL TV software/hardware to its current version in order to rectify the issue. 

You can do that by:

  1. Press your remote’s Home button.
  2. Click on the Settings option.
  3. Go to System and proceed to System Update.
  4. Click on Check Now.
  5. This will show you if your current software version is up to date or not.
  6. If there is any update, click on Update Now to download current updates.
  7. Try connecting after the download is complete.

Now, let’s see the next solution.

Directly Plug the Ethernet Cable

Your TCL TV has wireless connection capabilities and also an Ethernet port behind it for when the need arises. So when you’ve tried everything else, plugging the network cable into the TV set may turn out to be a good alternative.

Here’s the way to do it:

  1. Find the port behind your TV and directly plug in the Ethernet cable.
  2. Click the Home button.
  3.  Go to Settings.
  4. Go to the Network option.
  5. Click on Wired (Ethernet).
  6. Your TCL TV will directly connect to the Wi-Fi once the setup is complete.

Now, let’s see the next option.

Try the Factory Reset Option

This will erase all prior configurations on your TV’s settings in order to enable it to restart. You can try this option lastly before consulting the professionals if the case persists.

You can follow these steps to Factory Reset the TV:

  1. Click on your remote’s Home button.
  2. Go to the Settings option.
  3. Go to Advanced System Settings.
  4. Click on Factory Reset.
  5. Wait for some time and connect again.

Now your Wi-Fi should be connected properly to your TCL TV.

Conclusion

There are many reasons your otherwise perfectly working TCL TV may suddenly lose access to a Wi-Fi connection, thereby limiting your viewing experience. This article provides you with some DIY fixes you can try to get your TCL TV connected and working with the internet again.

Situations may arise whereby these simple troubleshooting hacks still prove abortive, and your TCL TV fails to connect to Wi-Fi, contact the customer support unit of the TCL TV as it is possibly a more technical issue and, therefore, will require professionals.

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