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Why Does My Nest Audio Keep Turning Off?

Last Updated Jan 30, 2022
smart devices plugged in

Having a Nest Audio smart home speaker in your home is supposed to make your audio entertainment, system control, and even your daily life just a little easier. With all the amazing features it offers, most consumers love the Nest Audio, but this little device isn’t quite perfect. So if you want to know why does my Nest Audio keep turning off? We have everything you need to know.

If your Nest Audio keeps turning off, it is likely because it is disconnecting from the power source or the internet. It’s important to remember that the Nest Audio needs to be connected to an outlet and to a WiFi network in order to function at all, so ensuring these connections will make sure it is working properly.

The Nest Audio, though a great little device, has been known to turn off at random intervals, and while there are two main reasons you may be encountering this problem, the good news is, there are a few easy solutions you can try to fix the problem yourself. In this article, we are going to help you find out why your Nest Audio keeps turning off and more importantly, how to fix it!

Why Does My Nest Audio Keep Turning Off?

As we mentioned, there are two main problems your Nest Audio may be encountering which are leading to it continually turning off and on: it is disconnecting from the internet or from the power source.

To find out which issue your Nest Audio is having, simply follow the steps below:

  • Ensure that the power cord is properly connected to the power source. If the cord is old or the plug itself is loose and falling out of the outlet, you may be able to easily fix the problem by just ordering a new power cord.
  • Make sure you are using the power cord supplied by Google with the purchase of your Nest Audio. It may sound obvious, but even if another cord fits the device, it may be inhibiting the device from functioning properly.
  • Check to make sure your WiFi is working. To do so, you will need to connect to your home wireless network on your smartphone, laptop, or any other device, if it works, it is most likely not a problem with the internet, if it doesn’t, you will have to contact your internet service provider to fix the problem.
  • Confirm that there is no interference between the Nest Audio and the router. Interference can be anything from a baby monitor or microwave, to a thick cement wall or adobe bricks. As impressive as home wireless networks are, they are not quite as powerful as you might think.
  • Verify that the Nest Audio is within thirty feet of the router. Once again, it’s important to remember that your router is not that powerful, and placing the Nest Audio in a far corner of your house far away from the router will almost certainly cause connection problems.

If you have checked each of these possible problems and found that after fixing each and every one of them your Nest Audio is still turning off at random, there is one more tactic you can try.

How to Reset the Nest Audio

As with all technological devices, there is one tried and true way to fix any minor problem: reset it to factory settings. The same goes for the Nest Audio, and luckily, it’s a fairly simple process.

  • On the back of the Nest Audio, you can find the microphone button next to the power cord. Press to mute and the light should turn orange.
  • Then, press and hold the button on the top in the center of the device for at least five seconds.
  • The device will alert you that it is beginning the reset process.
  • Continue to hold down the button for another ten seconds.

Once you release the button, the Nest Audio will reset to factory settings and reboot on its own. Unfortunately, that means you will have to re-setup the device on your Google Home app, but hopefully, it will stop turning off at random!

Final Thoughts

Google’s Nest Audio can do a lot when it is working properly!

If you have been accustomed to being able to simply command the little speaker with your voice to update you on the lastest news, sports scores, play your favorite music, podcasts, and audiobooks, and even control your various smart devices in your house, of course, it’s quite annoying when it turns off periodically.

Luckily, you not only now know the answer to why your Nest Audio keeps turning off (a disconnection from the power source or wireless network) but even more importantly, you know how to fix it!