Why Does My Hisense TV Keep Going Back To The Home Screen?

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Hisense TVs are known for being reliable televisions with sufficient picture quality, all at an affordable price point. Although these devices are typically considered to be a great purchase, they do have some problems that you should understand. So let’s find out: Why does my Hisense TV keep going back to the home screen?

If your Hisense TV keeps going back to the home screen, it’s most likely because of a software or network connectivity problem. The good news is that it is incredibly easy to solve this problem by updating your television’s firmware and restarting the device as well as your router. 

In this article, we are going to discuss how to find out why your Hisense TV keeps going back to the home screen, as well as how to fix the problem yourself so you can get back to enjoying your television in just a few minutes. 

Why Does My Hisense TV Keep Going Back to the Home Screen?

As you now know, the most likely reason why your Hisense TV keeps going back to the home screen is because of either a software problem or a network connectivity issue. 

When it comes to tech devices such as TVs, their firmware and software often needs to be updated on a regular basis in order to continue to function properly. However, most of us skip these updates when they pop up on the screen, which means the updates never happen! 

As well, most of us are used to WiFi working perfectly at this point; but it’s important to know that most home wireless networks are not actually as strong as we could hope, and many items in our homes actually cause interference between the network and the devices trying to connect. 

Luckily, with these two problems, there are super simple solutions you can try to fix them right now so that your Hisense TV stops going back to the home screen when you don’t want it to. 

How to Fix a Hisense TV That Keeps Going Back to the Home Screen

In order to find out what the problem is with your Hisense TV and why it keeps going back to the home screen, you actually need to try one of the several tactics we have listed here. 

For your convenience, we have created a list of solutions in order of easiest to most challenging in the hopes that you will fix the problem before getting to the difficult options! 

  • Restart the TV.
  • Restart the WiFi router. 
  • Update the software on the TV. 
  • Disconnect other devices from your WiFi. 
  • Move your wireless router. 

Now, let’s find out exactly how to try these solutions right now, so you fix the problem! 

Restart the TV

The simplest tactic to try is to just unplug the Hisense TV for several minutes before plugging it back in and turning it back on. 

While this is certainly the oldest trick in the book, sometimes it’s all that needs to happen to get your TV working perfectly again! 

Restart the WiFi Router

Once again, the tried and true tactic of simply turning a device off and on might just be all you need to do to fix your problem! 

To restart the WiFi router, all you need to do is unplug it from the wall for several minutes before plugging it back in and waiting for it to restart. 

Update the Software on the TV

As you now know, most of us skip the updates on our tech devices, including TVs. But these updates are necessary for the appliance to function properly! 

To update the software on your Hisense TV, just follow these directions: 

  • Go to Settings on your Hisense TV.
  • Navigate the Support option.
  • Select System Update.
  • Click Check Firmware Update.
  • If the TV detects a new update, it will install automatically.

While this may take a few minutes, you may have solved your issue! In order to ensure this solution works, it’s important that you restart your television after the update is complete. 

Disconnect Other Devices from Your WiFi

It could be that your WiFi is simply not giving enough power to your Hisense TV to allow it to function properly. 

In order to help this problem without changing your wireless network completely, you should disconnect the various other devices you have connected to the WiFi that you are not currently using. 

These could include laptops, e-readers, tablets, smartphones, smart home hubs, or any of the other devices connected to WiFi.

Move Your Router

Many people don’t realize that home wireless routers aren’t all that powerful. In fact, there are many things in your home that could interfere with the wavelengths from the router. 

These can include baby monitors, microwaves, and adobe or concrete walls. If you notice that one or many of these items are between your router and your television, you should move the router to a better location in your home. 

But remember, routers need to be at least 30 feet from the device you want to connect them to, so make sure you don’t move it too far away from the TV.

What to Do If You Can’t Fix Your Hisense TV Yourself 

Unfortunately, if none of the above solutions fixed the problem of your Hisense returning to the home screen at random, you will have to reach out to your internet service provider. 

The problem could simply be that you do not have enough bandwidth to power the many devices in your home, and in that case, you may have to increase the strength of your wireless network. 

If the service provider states that your network is strong enough to successfully power your Hisense TV, it may be time to contact Hisense and find out if your television is still under its manufacturer’s warranty and can be replaced for free. 


Your Hisense TV is going back to the home screen at random because of a software or connectivity problem. Luckily, there are several solutions you can do right now in order to solve the issue and get back to enjoying your endless programming on your Hisense TV!

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