By Trae Jacobs,
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The Samsung Galaxy watches are quite common amongst tech enthusiasts. With their popularity, one of the complaints against them is people saying their watch isn’t charging.
In such a situation, there are things you can do to resolve the issue. These could include trying a different charger, using a different charging method, or rebooting or resetting the watch.
In this piece, we’ll inform you on how you can do these in detail. Also, we will look at the probable causes for this issue you are facing. Shall we keep reading?
It is often said that the first step to solving a problem is understanding it fundamentally. Without understanding exactly what is wrong with your watch, you will be unable to pinpoint the solution to the issue of it not charging.
The reasons for your Galaxy Watch 3 refusing to charge are:
- There is a problem with the battery: Since the main thing being charged is the battery, a problem with it can cause your watch not to charge. However, it’s not easy to know if the battery is the reason your watch is not charging or if it’s something else, and it’s most often a problem to be solved by an expert.
- The charger is faulty: It is most likely that your watch isn’t charging because the charger is faulty. This would be the best thing for you, as you can easily get a new charger as a replacement.
- There is a wrong connection: This could be that the watch is not properly placed on the charging dock. It might also be that the charger itself is not properly connected to the power source.
- The watch has another hardware problem: Beyond the battery, other hardware in your watch may be faulty. These could include the charging receiver that receives the power from the charger.
- Incompatible charger or charging dock: This is possible if the charger or charging dock is new. As some chargers or charging docks are not compatible with some watches, it is always important to know if yours is compatible with your watch so you won’t worry about it not charging unnecessarily
- There is a software issue: While unlikely, it is also possible that an unknown software bug is preventing your watch from receiving power from the charger.
Knowing the causes of your watch not charging is one thing, and knowing how to fix it is the other. This is the focus of the next section.
Since the causes of your Samsung Galaxy watch not charging are now known, it is easy to proffer solutions. Some of the fixes to this problem are:
- Try using another charger: The first thing to do is to try to use another charger. This will help you confirm that the problem lies with the charger, not the watch itself. Of course, you should ensure that the new charger is working perfectly, and it is also compatible with your watch. If the charger is the problem, your watch should start charging now.
- Use a different charging source: If, after using another charger, the watch is still not charging, use another power source. This could be by using a charging dock or using the power-sharing option on your phone if you can. Doing this will let you know if the problem is with the charging port of your watch or something else. Also, by using power-sharing, you can finally confirm that your watch battery is okay.
- Run down the battery and try charging it again: This sometimes helps. Let the battery completely run out and then try to charge it again.
- Reboot your watch: As the problem can be a minor software bug, just rebooting your watch will be a quick fix to the problem. To do this, just press and hold the home button.
- Reset the watch to factory settings: If rebooting doesn’t work, you should try to restore factory settings. You can do this from the watch settings, or you can use the Galaxy wearable app on the phone connected to the watch to do this. You can also use recovery mode on the watch itself.
If all these do not work, it is probably a hardware problem that has to be fixed by an expert. Contact Samsung customer service to know the next step going forward.
Having a Galaxy watch that is not charging can be quite infuriating. Luckily, chances are the problem is one that you can fix yourself. Some of the ways you can do this include restarting the device, resetting it, using a different charger and charging method or just running down the battery before charging again. Hopefully, these will work. If none of them do, you will have to contact Samsung customer care service.