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You just bought yourself a new Toshiba Fire TV, and you’ve been using it for a few days, but now you are having issues. Your TV keeps turning off on its own without you making the commands. So what is the issue and is it easy to fix?
The issue with your TV could be as simple as the sleep timer being programmed to shut off at a certain time. It might also be a software issue; your TV could need an update. However, lucily, this is usually a pretty easy fix.
You can tackle these pesky obstacles with these simple solutions. You don’t even have to leave the comfort of your home or call in a professional for these solutions.
Why Does My TV Keep Turning off?
There could be many reasons why your smart TV is turning off randomly. Here are a few of those reasons:
- Inactivity or sleep timer
- The remote
- Needs update
- Faulty parts
Inactivity Or Sleep Timer
When you first set up your TV, it is automatically set to turn off at five or ten minutes of inactivity. This is to help conserve power and your TV’s screen. If you don’t want your TV to turn off in that amount of time, it is a simple fix.
You can go into the settings of your TV and go to preferences. There, you will find “Clock” or “Timer.” Click on it, and you can turn off the inactivity timer. This will take away the chance of your television turning off when you need to step away for a few minutes.
Always check your remote for the problem. Sometimes this is the easiest problem to find and often the most occurring one. It can be a few things with your remote. It could be that the button is sticking on the remote, which can cause your TV to turn off unexpectedly.
Check the buttons and clean them. You can clean it with a household cleaner and a q-tip to reach those crevices. You will know if this has fixed your problem by seeing if the TV will turn off after the cleaning.
Another issue could be that your remote’s batteries are dead or almost dead. Sometimes, the remote will signal and cause the TV to turn off with a little charge. You just need to replace the batteries to fix this issue.
Last but not least, if you have the same TV throughout the house with the same remote. Sometimes if someone hits their remote, it can cause the TV in another room to turn off. This cannot be done at far distances, but a TV directly in the next room could be the cause.
To test to see if your remotes are turning TVs off in another room, go to that other room and try turning on the TV from there. If your TV turns on and off, that could be your problem. Just keep in mind that these remotes control multiple TVs.
If it has been a while or you just connected your smart television to the internet, try checking for an update. TVs often get bugs, and so companies will send out small updates to fix these issues. Your TV turning off on its own could be a bug that has infected your device.
To check for an update, you need to go into your device’s settings. You can select “check updates” to see if there are any new ones. Update your TV, and it should automatically restart. If it doesn’t, try manually restarting the TV to test if it will turn off on its own.
Sometimes devices just have faulty parts. This happens often, and companies will not be aware of it until the device has reached several customers. Check the website for any recalls. You can see if your television is on that list. If it is, contact the company, and they will guide you on what you need to do next.
How To Reset Your TV
If none of these seem to work, you may just want to try and reset your television to its factory settings. Here are the steps to rebooting and restarting your TV:
- Unplug your TV from the outlet.
- Press the power button that usually sits at the front of the TV.
- Hold the button for a few seconds.
- Plug it back in.
- Test out the TV.
If that doesn’t work, you can always go into your device’s settings and find the “factory reset” button. This will reset your TV as if it were brand new. Sometimes this can be an easy fix. If it doesn’t work, you may want to contact Toshiba to see what their representative recommends.
Smart TVs are a wonderful addition to the home, but it sometimes happens when problems like your TV randomly rebooting itself occurs. This can be daunting, but with these steps, you should find out what is wrong and how to fix it.