How to Transfer your Ecobee to a New Owner

The Ecobee Thermostat is a smart device that connects to your phone and other smart devices to bring any room in your house to the perfect temperature. Although it offers plenty of features that anyone can take advantage of, there are some cases in which it may be time to transfer your Ecobee to a new owner.

To transfer your Ecobee to a new owner, you will have to log in to the Ecobee app, thermostat, or web portal. Depending on which method you choose to transfer with, you will either have to remove the old user from the account, unregister the thermostat, or reset the registration process.

While the Ecobee Thermostat is an incredible device for smart home integration, moving your Ecobee account to a new owner can prove challenging. Read on to find out how to transfer your Ecobee Thermostat’s ownership.

How to Unregister and Remove Your Ecobee from Your Account

Before adding a new owner, you will have to remove your Ecobee from your account. You can do this in various ways:

Unregister Your Ecobee from the App

1. Sign in to your Ecobee app.
2. Select home.
3. Select your Ecobee.
4. Depending on which version of the app you have, you will either select Remove Device from Account or go to the Need help? section and then remove the device from your account.

Unregister Your Ecobee from the Web Portal

1. Log on to Ecobee.com.
2. Click on the icon that has an outline of a person with three lines to their right.
3. Click on your account.
4. Here you can unregister your Ecobee device.

Unregister Your Ecobee from the Thermostat

1. Go to your Ecobee Thermostat’s main menu.
2. Hit Settings.
3. Hit Reset.
4. Hit Reset Registration.
5. Confirm and hit Yes.

How to Change your Ecobee’s Username or Password

If you want to change your email or password for your Ecobee, you will also have to unregister and re-register your account. Follow the steps outlined above to unregister your Ecobee. Then, you will need to sign in to register your Ecobee again.

How to Re-Register Your Ecobee as a New Owner

If you have followed all the steps correctly so far, your Ecobee Thermostat should be reset to its factory settings and ready to go. Re-registering your device will allow you to control it from your app and web portal again as a new owner.

Before you can use your Ecobee app or web portal, you will have to get your registration code from the thermostat.

1. On the bottom left-hand corner of the thermostat, tap the three lines.
2. Open the main menu.
3. Tap on Registration.
4. Under Registration, it will say that there are two spots left. Tap again.
5. You will be prompted to enter your Wi-Fi home network and password.
6. Once the thermostat has been connected to the Wi-Fi successfully, your code will pop up on the screen.
7. This code will expire in one hour; write it down and continue to your Ecobee app or web portal to complete the registration process.

How to Register with the Ecobee App

If you prefer to register your Ecobee on a mobile device:

1. Download the app.
2. Open the app and tap Create an Account.
3. Fill in your personal and home information and then accept the Terms and Conditions when prompted.
4. Tap Add Device.
5. Tap Register Device.
6. Select your Ecobee Thermostat.
7. Enter your registration code.
8. This next step is optional: You can choose to enter your home details here to optimize the Ecobee’s performance and energy savings.
9. Tap Done.

How to Register with the Ecobee Web Portal

If you would rather register your Ecobee on a computer:

1. Go to Ecobee.com/register.
2. Click the model of your Ecobee device.
3. Enter your registration code.
4. Fill out your personal information.
5. Check your thermostat and hit the OK button on the bottom right of the screen.