By Trae Jacobs,
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Vivint is a professional, smart home installation company with a sharp focus on smart home devices and innovations rather than security, although that’s also a major part. However, if you’re moving and wish to transfer ownership of your Vivint account, there’s a way to do that.
You can transfer ownership of your account to anyone as long as Vivint considers them a qualified candidate, meaning that they are willing to sign a new agreement or pay a $99 fee for the transfer of services.
When we say “anyone,” that’s exactly what we mean; as long as they are willing to sign a new agreement, then the ownership is transferred to them. If they don’t want to sign an agreement, that’s fine. However, there will be a $99 fee if they still want to keep the equipment and service outside of an agreement. Read on to learn more about transferring your Vivint account!
Often, someone may purchase a new home where the equipment is already there or pick it up from a non-paying customer, a departing roommate, or an inherited home from a deceased relative.
No matter what occurs, the transfer of Vivint account ownership is the same process, whether the original owner is there to facilitate it or not.
If you happen to luck into a Vivint system that the previous homeowner left behind, you’re in luck. You won’t have to purchase any of the equipment and, if you choose to activate the system, will only have to pay the monthly subscription fee.
Like ADT, Vivint doesn’t come back to retrieve their equipment after it’s been installed, even in the case where a previous homeowner just left it there. So it’s yours to use as you see fit. You don’t have to activate it, however, but you won’t be able to take advantage of the app.
If you choose to turn the system on, you can visit the Vivint website or contact them at 1-833-757-0522. They will reactivate the system for you, whether in person or over the phone, and set you up with a PIN# for the security side of the system.
If your roommate doesn’t just up and leave in the middle of the night, never to return, you can coordinate to change account ownership from them to you, just like we mentioned above.
All your roommate needs to do is contact Vivint and, so long as you are willing to sign a new agreement, transfer account ownership to you.
Keep in mind that if they haven’t finished paying off the devices, you will take over that burden as well, which will be covered when you sign the new agreement and start setting up your Vivint account in your name.
Otherwise, your roommate will be required to pay off any remaining balance on the Vivint devices before the transfer can be made.
Let’s say you move into a new home that already has a good number of Vivint smart devices set up, abandoned by the original homeowner. All those smart home devices may be things you would like to use, but can you use them without a Vivint subscription or account?
You can use Vivint equipment in a very limited fashion without an account, and you will probably be disappointed. It certainly won’t feel like a smart home as you won’t have voice control through Alexa, Google Assistant, Siri, or Cortana.
- You also won’t have any control of the devices through the Vivint app, even if you set up an account. Without the app, you lose all of the smart home security features necessary to make it feel like a smart home.
- You won’t receive any notification or motion alerts from any cameras. Of course, there won’t be any level of customer support, and any of the devices that are, or soon become, defective won’t be repaired or under any warranty from Vivint.
The only thing you can truly get out of the system is a local alarm in the case of a break-in. If you don’t want to utilize Vivint’s services, you may as well remove the devices and replace them with something else.
It’s not a major difficulty transferring ownership of a Vivint account from one person to another. So long as the account recipient is willing to sign onto a new agreement and/or takeover any remaining payments, it’s mostly just a matter of a phone call.
It’s worth considering, as Vivint is known for being one of the best smart home and security setups available, often beating out ADT and Simplisafe in terms of customer satisfaction. If nothing else, check out their monthly subscriptions and see if it’s right for you.