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Why TCL TV Automatically Turns Off

Last Updated Mar 3, 2022
turn tv off

We all have come across situations where our smart TVs would just suddenly turn off in the middle of a show or when it’s just on standby. In some other cases, the TV might immediately turn on hence leading to an endless loop of your smart device turning on and off in the process. Whichever way, you are supposed to maintain, troubleshoot, or fix any problems you are encountering with it.

There are so many reasons why your TCL TV might automatically turn off:

  • A result of overheating
  • A faulty cable
  • Problematic applications
  • The need to update your TV’s firmware
  • The need to perform a full system reset
  • Your TV’s Sleep timer might cause it to turn off at intervals

Troubleshooting these problems and fixing them accordingly, would cause your TCL smart TV not to automatically switch off during your movie, favorite show, or gaming sessions. Anyone would be very furious if this happens to them in the middle of their TV time. In this article, we would look at ways you can fix your TCL Tv from turning off automatically, and how you can reset your TV. 

How Do I Stop My TCL TV From Turning Off?

In the above paragraphs, we talked about what may be causing your TCL Smart TV to automatically turn off, and at most times automatically on. If your TCL TV keeps turning off, it may be as a result of one of the problems above, and you can follow some steps we are going to briefly list to prevent it from getting worse. 

Before you decide to contact TCL customer support, consider following these steps.

Check If the Sleep Timer Is On

First, check if your TV sleep timer is toggled on. If it’s toggled on, switch it off. This would stop your TV from automatically turning off during use. 

You can toggle your Tv’s sleep timer by following these steps:

  1. Press Home
  2. Go to Settings
  3. Go to System
  4. Go to Timers
  5. Go to Sleep Timer
  6. Toggle it off

Now, let’s move on to the next solution.

Check Your TV for System Updates

Check for System Updates, and update your smart TV accordingly. 

You can do this by:

  1. Going to Settings
  2. Go to System
  3. Go to System update
  4. If there is an update available, click it to start the update

Now, let’s look at the next solution.

Toggle Your HDMI-CEC Off

Toggle off HDMI-CEC in your TCL’s Menu.

Do this by: 

  1. Going to Settings
  2. Go to System
  3. Go to Control Other Devices (CEC)
  4. Untick all the boxes
  5. Restart your smart TV

Now, let’s move on to the next step.

Power Cycle Your TV

Power Cycle your TV. 

Do this by: 

  1. Switch off your Smart TV
  2. Unplug all the connected cables and devices from your TV
  3. Wait for a few minutes
  4. Plug everything back in
  5. Switch on your TV

You can find out that any of the cables, cords, or wires are causing this problem by plugging in them separately. If you found out which, replace the cable and restart your device.

Uninstall Faulty Applications

If you find out a particular app is turning off your smart TV, consider uninstalling it. Also if you find out that your TCL Roku TV keeps turning on its own and you use the Roku mobile app, make sure the app is completely closed before turning your TV off.

Disconnect Faulty Connected Devices

Check if any device connected to your Smart TV has an option of turning the TV off. Most Game consoles have this feature so your TV will automatically turn off after using the console.

Reset Your TV

Consider opting in for a system reset. Resetting your Smart TV would most likely solve the issues of software and bugs. Resetting your television would take it back to factory settings. 

If you have tried all the above steps, and nothing seems to work, you can contact TCL tech support to assist you.

How Do I Reset My TCL TV?

Just as we discussed above, If you have tried all the available solutions and nothing worked to no avail, you should try the second to the last option which is to reset your TCL TV. This returns your Smart TV to its factory mode hence some issues such as a problematic application would be solved. 

Resetting your TCL TV can be done in two ways. This can be done through your TV remote, or by using the reset button on your TV itself. 

Reset Your TCL TV Using Your Remote

To Reset your TV using your Remote, do this:

  1. On your Remote, go to Home.
  2. Go to “Settings”
  3. Select “Advanced System Settings”.
  4. Select “Factory Reset”

Now, let’s see the second way.

The second way you can reset your TV can be done in case your TV freezes up and you can access the menu option. 

To do this:

  1. Locate the Reset button at the back of your TV on the connection panel.
  2. Use a ballpoint pen, a sharp pencil, or a straightened paper clip to press and hold the reset button for just 12 seconds. 
  3. Reset is complete when the status indicator starts to dim.
  4. Release the button, your TV should be turned off now.
  5. Turn it on and set it up again through guided steps.

When the factory reset is done, you have to reconnect your internet, sign in to your Roku account again, and redownload your applications. 

Conclusion

So there you have it, why your TCL TV may automatically turn off and how you can fix this issue. If you have gone through all the steps (even with a classic reset), and you seem not to fix the problem, you can contact TCL’s customer support to fix it with your cash or a warranty. TCL would fix it for you perfectly well.

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