By Trae Jacobs,
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After purchasing your Peloton bike, you are ready to start your health and wellness journey while increasing your stats on the Peloton Leaderboard. During your ride, you begin to hear abnormal squeaking coming from your Peloton. Why is it squeaking? What is causing the squeaking? This article will help diagnose the problem and provide support options in the event self-diagnosis cannot be established.
Peloton bikes are meant for a near-silent riding experience, so your bike should not be squeaking. Generally, the squeaking or clicking noises are due to loosened cleats, pedals, and seats.
Since there are a few reasons your Peloton may be squeaking and different components of the Peloton that may cause the squeaking, let’s discuss the specific areas of the bike and how to fix the noise so you can enjoy your Peloton ride.
If you are noticing squeaking noises from the pedal area of the bike, you will want to investigate all areas of the pedal region that could cause the noise. Areas we will discuss involve the cleats, the actual pedal, and the “level-ness” of the bike itself.
Make sure the cleats are tightened in your bike shoes.
Whether you are using Peloton-specific bike shoes or a different brand, you should not have noises coming from the cleats. Peloton created Delta-compatible cleats that can be attached to any 3-hole screw set-up on any bike shoes, including the Peloton bike shoes. Take a screwdriver to the cleats to ensure they are tight in your bike shoes.
Ensure adjustments and/or screws where the cleats click in the pedal are fastened. Sometimes the adjustments and screws can loosen where the cleats click into the pedal. Unless this is intended, tightening the adjustments and screws will not adjust the floating setting.
Another simple fix would be to use a pedal and cleat lubricant as detailed in the desired product’s directions.
Make sure the feet of your Peloton bike are all level. If the bike isn’t level, this can cause the foot of the bike to tap the floor which can cause a clicking noise of sorts. If the bike isn’t level, adjust accordingly. Also, check the lock nuts to ensure they are tightened as this may cause the tapping or clicking noise as well.
If you have found that the squeaking is not coming from the pedal or cleats, some users have found that squeaking can also come from their Peloton seat.
In the event you have squeaking noises coming from the Peloton seat, you can tighten the seat or use a lubricant under the seat.
One reason your seat may be squeaking is due to the lack of tightness of the bolts under your seat. The following will teach you how to tighten the bolts:
- Ensure your seat is parallel to the ground.
- Use a socket wrench to tighten the bolts on the left and right underside of the seat. The socket wrench was in the toolset provided by Peloton during the delivery of your bike.
Once you have tightened the left and right bolts under the seat, the seat shouldn’t move or cause a squeaking noise.
Remove the seat from the bike and spray the lubricant where the metal support brackets meet the plastic ports at the bottom of the seat.
If you have checked all these areas and still cannot diagnose the problem around the pedals, cleats, or the seat, contact Peloton Support with a description of the issue and a short recording of the noises. Peloton Support has live chat, email, and call options to assist you.
Once you have fixed the issue causing noises, proper maintenance and care of your Peloton bike can also reduce the risk of squeaking. Continue reading to learn more about maintaining and caring for your bike to keep it in tip-top shape.
Proper maintenance and care for your Peloton bike can keep your ride running smoothly without the need to contact support. The following tips from Peloton Support can help:
- Shut down your touchscreen after every ride. To do so, hold down the red button on the top of the tablet.
- Wipe down your touchscreen using approved electronic cleaners only with a microfiber cloth. Proceed with this step after shutting down the touchscreen.
- Clean the frame with a gentle cleanser or damp cloth to remove sweat. Do not use soap or water and be sure to dry thoroughly.
- Tighten your seat, pedals, and cleats at least once a month. This may help diagnose squeaking noises if this is serviced monthly.
Although Peloton bikes are meant for a near-silent riding experience, it is possible to hear abnormal squeaking and noises. Using the steps laid out above and Peloton Support will help alleviate these noises as quickly as possible and get you back to climbing the leaderboard!