Why Does Crunchyroll Keep Logging Me Out?


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Crunchyroll is the largest selection of anime available to online users. You can watch your favorite anime from the luxury of wherever you may be. The last thing you want is to have issues, especially with the site logging you out as this can be extremely frustrating. So you may be asking, why does Crunchyroll keep logging me out?

Here are some reasons why your Crunchyroll may keep logging you out:

  • Syncing issues
  • Too much cache/data
  • Poor internet connection
  • Crunchyroll malfunction/bugs
  • Roku/FireStick issues
  • Out of date app or devices

After researching the forums section of the Crunchyroll site, it looks as if this is still an issue and has been since around 2020, with some solutions available to try as possible fixes to the problem. Keep reading to find more about these solutions.

Troubleshooting Crunchyroll: Why Do I Keep Getting Logged Out?

We have found some issues causing Crunchyroll users to be logged out consistently, and basic fixes for these problems so you can quickly get back to watching anime in peace. 

Syncing Issues

If your Crunchyroll is having issues syncing your account, you might want to try unsyncing and resyncing it.

Follow these steps to fix the syncing issues with your Crunchyroll:

  1. Go to your Crunchyroll Settings
  2. Delete the device that you have synced to the account. This could be a streaming device or just your TV
  3. Wait 15 minutes
  4. Add your device again

Now, let’s see the next problem.

Too Much Cache and Data

If your Crunchyroll has too much cache or data, it can cause your shows and movies to run too slowly, thus crashing the app and logging you out. To fix this, you may want to clear Crunchyroll’s cache and your browser data.

How to Clear Cache On Crunchyroll

Follow these steps to clear the cache on Crunchyroll:

  1. Go to your device’s settings
  2. Click Application Settings
  3. Find and click on Crunchyroll
  4. Click Clear Cache

Now, let’s see how to clear your browser data.

How to Clear Browser Data

Follow these steps to clear the data on your device:

  1. Open your browser
  2. Click the three dots on the top right corner
  3. Click History
  4. Click Clear browsing data

This takes care of any corrupted data or problems that the program may be holding on to, causing an error.

Poor Internet Connection

As with anything connected to the internet, there can be various issues that arise from this connection that can be unstable. If you have a poor internet connection that keeps resetting itself or connecting and disconnecting, this may be an issue with your network setup rather than Crunchyroll itself. 

If you are having troubles with other streaming services or other accounts being logged out, you may want to have a look at the stability of your internet connection in this case.

Crunchyroll Is Malfunctioning Or Has a Bug

If Crunchyroll is malfunctioning or has a bug, it could cause you to be logged out. Luckily, there are multiple solutions for this. We’ll go over them below.

Uninstall and Reinstall Crunchyroll

Some people have found to have luck by completely uninstalling the application from their device and then reinstalling the app after this. This seems to take care of any bugs that the Crunchyroll app was experiencing prior to this solution. It is worth a try!

Use the Crunchyroll Extension Instead

Some have had luck downloading a browser extension to watch Crunchyroll on rather than streaming it directly to their device. This has been used as a worthy workaround in some cases of malfunction. 

Plus, if you want to watch it on your TV without the issues of the TV app having bugs, you can just screencast your device to the TV.

Use an Earlier Version of Crunchyroll

If you have updated everything you need to but are still having issues after trying the things we have mentioned, it may be possible that the version of Crunchyroll is giving you issues in the end.

While your operating system of your device may recommend that you download a specific version of Crunchyroll, such as v2.1, you may need to rollback to v1.1 for instance, despite what the specifications state for recommended device requirements.

At times, the older version works better and is found to have less bugs than a newer version, making the older build more stable than the newer version. Always try an older version if there is one available that will run with your device.

Roku and FireStick Issues

Another option is to look at the Roku device or FireStick option as the problem. 

If all else fails, you may need to perform a factory reset on the Roku or FireStick device in order to solve your problem as the issue may lie within the streaming device itself and not the Crunchyroll service.

Out of Date App or Devices

Some people have had luck, while some others not so much, on updating their Firestick to the newest 4k video device. Reports show that in some cases this does work and in others it doesn’t make a difference, so it is up to you if you want to make that kind of investment in order to possibly solve your problem.

Make sure your device is up to date along with the apps you use to provide the Crunchyroll service to your TV. Ensuring everything is up to date is necessary for proper performance of all features.


After looking at the forums, it is known that Crunchyroll has had some crashing issues. The best you can do is try the following solutions we have laid out to see if any of them work to solve your problem. Best of luck to you!

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