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Can’t Connect to Starbucks WiFi: Troubleshooting Connection Issues

Last Updated Dec 9, 2022
Inside Starbucks store

Starbucks is one of the most popular coffee shops in the world. One thing that makes them so popular among their customer base is that most stores offer free WiFi to customers. You can typically access the network without a password, which makes it easy for anyone to connect. But, what if you’re having trouble connecting to the Starbucks WiFi network?

If you’re having trouble connecting to Starbucks’ WiFi network, try forgetting the network and reconnecting on your device. You may also need to restart your device or reconfigure your internet settings.

Below, we will discuss how you can troubleshoot any connection issues preventing you from connecting to Starbucks’ WiFi network. Keep reading to learn how to get online!

How Do I Troubleshoot Starbucks WiFi Connection Issues?

Although most people have no problem connecting to Starbucks’ free in-store WiFi network, some run into problems while trying to connect. Luckily, most of these problems are easy to solve.

Some things that may help you easily connect to Starbucks’ WiFi network include:

  • Disconnect and reconnect to the network
  • Clear your browser cache
  • Change your DNS settings
  • Connect to an HTTPS site
  • Use an incognito tab
  • Restart your device
  • Temporarily disable your VPN

Below, we’ll discuss how to employ each of these potential fixes.

Disconnect and Reconnect to the Network

If you’ve made several attempts to connect to the Starbucks WiFi network and still cannot do so, the first thing you should try is deleting the Starbucks network from your list of saved networks, then trying to reconnect.

The steps you will need to take to do this varies based on the type of device you’re using. Follow the process for your device below:

  • Windows computers: Open your list of saved WiFi networks, right-click on “Starbucks,” and choose “Forget.”
  • Android phones: Open your WiFi settings, then select “Saved Networks.” Find “Starbucks,” then tap ‘’Forget.”
  •  iPhones: Open your WiFi settings, then tap the blue ‘i’ to the right of the” “Starbucks’’ network. Then, select “Forget This Network.”
  • Mac computers: Open your System Preferences, then select “Network.” Select ‘’WiFi’’, then “Advanced,” and find “Starbucks.” Click the “-“ icon, “Ok,” and finally, “Apply.”

Now, try reconnecting to the network from scratch. Follow any pop-ups from the Starbucks website, as they may direct you to enter your email before you can connect.

Clear Your Browser Cache

If reconnecting to the network did not work, you can also try clearing your browser’s cache. Follow the steps below to do so on Google Chrome:

  • Open Google Chrome.
  • At the top right of the screen, tap the icon with three dots in a vertical line.
  • Press “History,” then select “Clear Browsing Data.”
  • At the top, select “All Time.”

This will clear your browsing cache, hopefully allowing you to connect to the Starbucks network.

Change Your DNS Settings

If you made any changes to your DNS (domain name system) settings in the past, those changes will have to be reverted to default to help fix the connection issue.

The steps you’ll need to take to do this depend on your device. Typically, however, you can find your DNS settings within your device’s network and internet or WiFi settings. Choose a public server and try connecting again.

Connect to an HTTPS Site

Some WiFi networks, especially those available for public use, will only connect to secure websites to avoid security and privacy issues.

Instead of typing in a URL like “google.com,” try typing “https://www.google.com.” This may help if you have a full WiFi bar, but certain pages won’t load on your device.

Use an Incognito Tab

When you use an incognito or private browsing tab, your computer will not store information about the pages you visit. This can help reduce cache data, allowing you to connect to Starbucks WiFi more easily.

Restart Your Device

If your connection issues persist after trying the above methods, restart the device you’re trying to connect to the network. This will clear any temporary glitches preventing you from accessing the web.

Power your device off completely, then wait a few minutes before turning it back on. Now, you should be able to connect to the free WiFi network offered by Starbucks.

Temporarily Disable Your VPN

Using a VPN, or virtual private network, adds extra security to your WiFi connection. However, it can also significantly slow your internet speed.

If you usually use a VPN to browse the web, temporarily disable it before connecting to Starbucks’ WiFi. The steps you’ll need to take to disable your VPN depend on your device, but you can usually do so through your network settings.

In Conclusion

Great coffee combined with free WiFi in all stores has made Starbucks one of the world’s favorite places for relaxation. If you’re having trouble connecting to the Starbucks network, there are a couple of things you can try.

Sometimes, simply reconnecting to the network or restarting your device will be enough. Other times, you may have to reconfigure a few of your internet settings or temporarily disable your VPN.