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How to Fix the Nest Thermostat WI-Fi Error W5?

Last Updated Jun 28, 2022
Nest thermostat
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Are you noticing the W5 Wi-Fi error over your Nest thermostat? In some cases, a minor chip issue can be a reason behind it. Indeed, you can get a free replacement from the Nest if it does not go away. Before you change it, let us share some troubleshooting steps to resolve this issue within the next few minutes.  

In general, the Nest thermostat WiFi error W5 can be resolved by updating and resetting software. Indeed, none of these processes seems complicated. However, it is vital to follow each step carefully when working on any option else all efforts will bring no results. 

Continue reading this post to learn about how to reset and update the Nest thermostat software. In addition, also find out what other methods/ways are available to fix this issue efficiently and effectively. Without any further ado, let us dive straight into the discussion below!

How Do I Manually Update My Nest Thermostat? 

One of the best methods to fix the Nest error w5 is to update your Nest thermostat’s system software. Remember that it solely appears on the Nest thermostat’s display, so you will not see it in the app. 

To fix the error by updating the system software, follow the below-mentioned steps:

  1. Click the option of Settings 
  2. Select the software  
  3. Then choose the update
  4. Let its system search for the updated version
  5. Finally, it will install the latest version itself

Once the updated version is installed successfully, you will require choosing your desired network option from the list. See if the thermostat reconnects successfully or move on to the next troubleshooting step.

How Do I Reset My Nest Thermostat Wi-Fi?

W5 is an error code that helps you identify that the thermostat cannot connect itself with the Wi-Fi, so you have to resolve this error immediately. Remember that most of your saved data and settings will delete permanently right after initiating the reset process. However, it can benefit you after getting an unexpected issue like the error w5.

One can reset the Nest thermostat by following these steps:

  1. Open the Quick View menu by pressing the thermostat ring.
  2. Select the option of Settings.
  3. Now turn the thermostat ring and select the option Reset.

After completing the resetting process, you will have to select your network manually. Go to the Settings and click the option Network to reconnect your thermostat back to the internet.  

How to Restart Nest Thermostat?

Restarting the Nest thermostat is another convenient troubleshooting step that can help users get rid of the error w5 immediately: 

  1. Press the thermostat ring and hold it down for at least 10 seconds
  2. Once the screen turns off, release it and let the thermostat turn on 

Unlike the resetting procedure, it will not erase your data, including settings, schedule, learning about home, etc. Hence, you can try it without any fear and the same as your smartphones or other devices. 

However, it is crucial to keep the difference between resetting and restarting in your mind. Like all other devices, you cannot retrieve data once it is deleted during the process. 

If you’d like to learn more about data usage, take a look at this article.

Does Nest Thermostat Work without Wi-Fi?

The Nest Thermostat can still work without the internet. Users might be a bit limited in access to various features. However, they can still control the home temperature and other functions like any traditional ones from its screen.

Manual heating is the best way to control the Nest device when it has no connection with the internet. For activating the manual heating option, click the Heat Link button. To turn off the manual heating function, you have to click that option again. 

You will turn off the manual heating, enabling the Nest system to get back to the regular schedule. Do not worry because it is just a single press button task.

Why Does My Nest Thermostat Keep Disconnecting from Wi-Fi?

When the battery level of the Nest Thermostat is low, it instantly disconnects from the internet. If the thermostat does not have any power, it shows a black screen and becomes unresponsive. Hence, it will become impossible to control the system through the thermostat and the app. 

If the thermostat repeatedly loses the battery charge, it will probably require replacing the wire or utilizing the Nest Power Connector

Final Thoughts

Here is the end of the discussion about how you can quickly fix your Nest Thermostat error W5 by following just a few simple steps. After reading this post, you are on the stage to fix this error whenever it appears. We have also given you some necessary information about why it occurs and how to update and reset your nest thermostat in a few steps. 

You can try these solutions to remove this error successfully and immediately. However, never forget at any stage that you must follow all steps carefully, or a single mistake can ruin all efforts.

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