How to Fix Roku Apps That Keep Crashing

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Your Roku apps keep shutting down and returning to the home screen. You can resolve these performance issues by following a few simple steps.

  1. Clear your Roku’s cache by pressing the Home button 5 times, Up once, Rewind twice, and Fast Forward twice on your remote. [0:41]
  2. If a single app is crashing, remove it by highlighting the app, pressing the star button, and selecting Remove app. [2:24]
  3. Reinstall the app by searching for it in the store and adding it back to your device. [2:37]
  4. Check for any pending software updates by navigating to Settings, then System, then Software update.

Ninja Tip: Check your internet connection by navigating to Settings > Network > Check connection, as a weak or unstable Wi-Fi signal often causes streaming apps to time out and crash.

As a last resort, you can perform a full factory reset by going to Settings > System > Advanced system settings > Factory reset.

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