How to Find the MAC Address on Your Amazon Echo Device
By Trae Jacobs,
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Your network requires a MAC address to allow your Amazon Echo to connect to the internet. You can find this information directly in your Alexa app or on the device packaging.
- Check the label on the bottom of the device box if you still have it. Some, but not all, Amazon devices list the MAC address here [0:40].
- Open the Alexa app and tap on the Devices tab [1:16].
- Select the specific Echo or other connected device you are working with [1:21].
- Tap on the Settings gear icon, scroll to the bottom, and select the About section [1:33].
- View your MAC address listed under the About menu.
Ninja Tip: If you need to find the MAC address without your phone, log into your router’s admin panel from a web browser and check the Connected Devices or DHCP Client List table. Look for a device named Echo or Amazon to see its MAC address listed right there next to its IP address.
Closing: If you continue to experience connectivity issues, perform a factory reset by navigating to Settings > Device Options > Reset to Factory Defaults in your Alexa app.
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