How to Add a New User to Your Arlo Account
By Trae Jacobs,
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Your Arlo system is currently limited to only your own access. You can grant camera permissions to family members or friends by following these steps.
- Open the Arlo app on your phone and tap the Account button in the top-left corner [0:20].
- Select the People option from the menu [0:28].
- Tap the plus icon to begin adding a new user [0:34].
- Enter the details for your friend or family member, choose which devices they can see, and toggle on Allow Access Rights [0:39].
- The person will receive an email invitation that they must accept to create their own account and view your cameras.
Ninja Tip: If your invited guest does not receive the email, have them check their Spam or Junk folder for a message from Arlo support.
If you encounter persistent permission errors, perform a full reset by going to Settings > My Devices > [Camera Name] > Remove Device.
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