Many people rely on their security cameras to protect their homes and provide answers when something awful like a home break-in happens. When you need it the most, you want your video feed to be clear and easy to see what’s happening. Many things affect your video quality, but what causes your Ring security camera’s video to be blurry?
Your Ring app video quality can become blurry due to insufficient internet connection. This poor connection is typically caused by your camera being too far from your internet source or due to slow internet speeds.
There are several ways to avoid poor video footage. Keep reading to learn how to correct blurry videos and make sure you always have a crisp and clean video feed.
Why is My Ring App Video Blurry?
The usual reason why the video feed within the Ring app can become blurry is because of a poor internet connection. Luckily, there are two ways to resolve this and improve your Ring video resolution:
The first troubleshooting step is to bring your Ring camera close to your router and then check the video feed. While close to your router, if your camera produces a clean, clear video, your original camera placement is too far away.
There are two easy ways to fix this:
- Find a spot for your camera that is closer to your router.
- Add a Wi-Fi extender in between your router and your camera to boost the distance your Wi-Fi reaches.
If you bring your camera close to your router and the video feed is still blurry, then it may be because of your internet speed.
Your Ring devices need at least 2 Mbps for optimal performance. To check your internet speeds you can run a speed test in a web browser or directly in the ring app. If your internet speed is coming back with an upload speed of less than 2 Mbps, you can take a few steps to improve your internet speeds:
- Restart your router.
- Make sure there are no thick walls or metal objects blocking your router.
- Replace your router if it is several years old.
- Contact your Internet Service Provider.
Why Is Your Ring Video Blurry at Night?
If your video quality is great during the day but blurry at night, your Ring camera might be struggling with too much light or not enough light.
Too Much Light
If your Ring camera videos are washed out or have lots of glare at night, your videos are getting too much light exposure. To reduce the light exposure, you can try these steps:
- Turn off lights that are right next to your Ring camera.
- Angle your Ring Camera with a wedge kit or corner kit to limit light exposure.
- Adjust your Ring Camera night vision settings in the App to “Wall Nearby” to limit glare on the wall.
The signs your camera is not getting enough light are that your video feed is dark, and the video is fuzzy. There are several options to improve your night video quality:
- Add an IR Floodlight nearby to add additional infrared light at night.
- If your Ring camera is battery powered, make sure your camera is fully charged.
- Turn on a nearby outdoor light at night.
- Adjust your Ring camera night vision settings in the App to “Normal.”
Once a video is captured through your Ring camera, the quality cannot be improved, but there are ways to enhance your ring video feed for the future. Some Ring devices offer the option of High Dynamic Range (HDR), which can help capture a video with clearer details.
High Dynamic Range, or HDR, is a technique in which your camera captures multiple videos simultaneously. Each video is captured at a different light exposure and then all the versions of the video are merged back to form the final video that you will see.
HDR videos can display both the darker shadows as well as the brighter highlights since multiple versions of the same video are captured with different light settings. This allows the final product to have more fine details that are otherwise lost in the shadows or washed out with too much light.
The use of HDR is only possible during the day when there is a lot of light. Turning on HDR allows your Ring Camera to capture your video feed and balance the light to create a more detailed, clear video. HDR will automatically turn off in night mode as not enough light is present.
Many factors affect your Ring video quality. If your video is blurry all of the time, your internet signal may be the culprit. If your videos only suffer at night, adjusting the lights around your camera can drastically improve your nighttime video quality.