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Why Your Amazon Firestick Has No WiFi Signal (Easy Fix!)

Last Updated Mar 29, 2022
wifi speed test

It’s near impossible to get the satisfaction we want from our devices if they aren’t operating properly. If your Firestick has no WiFi signal, it unfortunately becomes almost useless. If you’re having that problem, you are here looking for a solution.

The Amazon Firestick’s wireless issues can often be cleared up by modifying the Firestick through the Settings or troubleshooting your internet connection.

The problem could lie with the Amazon Firestick itself, or it could be an issue with your home or office internet connection. We will take a look at both and give you some tips on how to approach these areas.

Issues with the Amazon Firestick

The Amazon Firestick not connecting to the wireless network, or not staying connected, can be a problem that will frustrate any user. The Firestick relies on an internet connection to operate and is essential to reaching all its features. 

Here’s some things to try to see if we can get you up and running again.

Check the Signal Strength

One thing to make sure of is to ensure the Firestick isn’t too far away from where your wireless signal is coming from. You may need to move your TV and router closer to one another in order to get a good connection.

This can often be a problem with having TV’s in multi-story houses or bigger houses in general. You can purchase WiFi hubs to place around your house if moving TV’s is not an option.

To check your current connection if you happen to be connected but are still having problems:

  1. Go to Settings in your Firestick
  2. Go to Network
  3. Select your WiFi Connection

If your connection is listed as Good or Very Good, you should be in decent shape. If it’s not, you may need to move devices.

Restart or Reset the Firestick

You may need to restart your Firestick or actually do a factory reset on it. Let’s look at how to restart it before we go and do a factory reset and remove all your settings.

Restart Firestick ProcedureFactory Reset Firestick Procedure
Go to the Main MenuSelect My Fire TVSelect RestartGo to the Main MenuSelect My Fire TVSelect Reset to Factory Defaults

Both of these are worth trying, just remember a reset will completely delete all of your settings, whereas a restart only turns it off and back on.

Issues With Your Internet Connection

Internet connection can always be a problem. If you’ve checked Amazon on another device such as your mobile phone and find that the Amazon service isn’t down, then the problem may lie with your internet connection

Firestick Connected & No Internet

Oftentimes the Firestick has been shown to be connected but doesn’t have an internet connection. This will display under Network Settings if it is the case. In this case, the issue lies with your connection and your modem is likely having a problem with your connection.

Resetting your modem will be the best option to tackle this problem since it doesn’t appear to be a Firestick issue.

Forget the Network Connection

Your Firestick may automatically connect to your WiFi and may have some settings within it that are no longer current. 

To rid yourself of this problem and get a fresh connection started again:

  1. Go to Settings
  2. Go to Network
  3. Go to Your Wi-Fi Network
  4. Select Your Network
  5. Select Forget Network

After this, reconnect to the network. Now you will have a new connection with the newest settings available.

2.4GHz and 5GHz

Many people choose to connect to one or the other networks, with many choosing 5GHz as their primary connection nowadays. The ranges on these signals can vary by several feet.

If you normally connect to one or the other, be sure to try the other signal to see if your connection improves. This may very well solve your issue!

Use an Ethernet Connection

If you continue to have wireless internet connection problems with your signal and connection in general, another option is to use a CAT5/6 cable to install an Ethernet connection from your router to an adapter that can be bought for the Firestick.

This adapter to the Firestick connects through the USB port and is a great option for a steady connection without the worries of signal strength.


Signal strength can be a huge problem when it comes to being able to watch your Amazon Firestick and stream properly.We addressed some of the common areas where troubles can occur, preventing you from enjoying your favorite shows.

Whether it be the Firestick itself, or your internet connection, running through these steps are a good practice either way to keep your connection strong and without problems.

We hope this narrowed down your signal issue and you found a fix!

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