Unlike other smart home devices, the Zmodo doorbell does not rely on voice-activated notifications. It relays information through the use of three colors: red, blue, and green. The colors themselves, as well as whether they are blinking, will give you important information about your device’s connectivity status.
If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app. Here, you can connect your device to the internet and view footage.
Read on to learn more about what your Zmodo doorbell’s color means and how you can get the most out of your system.
Zmodo Doorbell Light Indicator Meanings
Your Zmodo doorbell will have five status indicators. They are as follows:
- Solid green – This means that the device is powering on. Its next indicator will give you information about the doorbell’s connectivity status within a minute or so.
- Solid blue – Congratulations! This means that your doorbell has successfully connected to the internet. It will now send you notifications and capture footage.
- Solid red – The doorbell is powered on, but it cannot connect to the internet. This could be for one of two reasons: First, it could be because you incorrectly entered your router’s credentials into the app. Secondly, it could be because you do not have a working internet connection.
- Blinking blue – This means that your doorbell is currently connecting to the internet. Do not unplug or turn off the device, as this will interrupt its signal.
- Blinking green – As noted, this means that your device is ready for setup.
How to Set Up Your Zmodo Doorbell
Setting up your device is easy. Once you have unboxed the device, mounted it to the wall, and powered it on to see the blinking green indicator, you will need to do the following:
- Download the MeShare app. If you have an Android, you will download this app from the Google Play store. If you have an iPhone, you will need to do this from the Apple App Store.
- Create an account. You will need to select a username and password to access the app’s suite of features.
- Add your device. At the bottom of the screen, there will be a small plus sign. Tap on it and follow the prompts on the screen. You will need to enter your router’s information, as well as what device you are looking to connect.
Ideally, your Zmodo doorbell’s light should then turn blue. This means that you have completed the setup process. If you get another light, however, something might not be right.
If you are having problems setting up your device, you could contact Zmodo’s customer support via phone, email, or live chat.
Troubleshooting Your Zmodo Doorbell
If you cannot get your Zmodo doorbell to connect to the internet and complete the setup process, there could be several reasons for this––most of which you can remedy on your own.
Here are some problems and solutions:
The Doorbell Can’t Maintain a Steady Connection
First, consider how far away your doorbell is from the router. If it is out of range, you may have problems getting and maintaining an internet connection.
You could try moving your router closer to your doorbell. Yet, if this is not possible, considering getting a Wi-Fi extender, like the TP-LINK AC750 Wi-Fi Extender. This device will take your existing Wi-Fi connection and have it reach a larger range. It can extend your signal up to 1200 square feet.
The Doorbell Cannot Connect to the internet
First, go into the MeShare app. After logging into your account, you should:
- Try re-entering your login information. Your username and password are both case-sensitive.
- Try restarting your router. These specific instructions will depend on what router you have and your internet service provider.
- Try restarting your Zmodo doorbell. To do this, first, detach your doorbell from the wall. On the bottom of the device, there should be a very tiny hole. Insert a paperclip or precision screwdriver into the hole and hold it there for at least 10 seconds. When the light starts blinking green, go into the MeShare app and re-enter your Wi-Fi credentials.
Note: You very rarely need to reset the device. You generally only need to do that if your Wi-Fi connection has reset, or you are experiencing connectivity issues.
Zmodo places a limited warranty on all of its products. If your device came with a factory defect, you might be able to send it back to the manufacturer and get a replacement free of charge.
Your Zmodo doorbell’s status indicator can give you a host of information about how your device is working. If it is blinking green, that is not necessarily a bad thing; it just means that your device needs a few extra steps to be fully operational.