Tech Supportal logo

Home Tech Problems Solved! Household Technology Support. Any Issue | Any Problem | Anytime

The Smart Home Starter team picks the products and services we write about. When you buy through our links, we may get a commission.

Why is My Kocowa Not Loading? (8 Different Solutions!)

Last Updated Sep 25, 2022
Loading bar

Due to both flexibility and convenience, more and more people are choosing to stream movies and TV shows through different apps rather than pay for cable service. If you’re a fan of Korean dramas and other movies and TV shows, you may enjoy streaming with Kocowa. But what happens if you cannot load content on Kocowa all of a sudden?

Below, we will discuss eight troubleshooting methods you can attempt if you’re having trouble loading Kocowa content on your device. Keep reading to learn why the platform is not loading and how to fix it!

Why is My Kocowa Not Loading?

Although streaming platforms have made life much easier in several ways, they do not come without their share of problems. For example, some Kocowa users experience a problem where the platform will not load any content.

There is a handful of reasons why your Kocowa might not load. Trying out different troubleshooting methods is the best way to learn about and remediate the issue so you can enjoy your favorite content again. Eight solutions you can try if Kocowa is not loading include:

  • Strengthen your internet connection
  • Free up space on your device
  • Clear Kocowa’s cache
  • Restart the app or browser
  • Update the Kocowa app
  • Reinstall the app
  • Restart your device
  • Check to see if it’s a sitewide issue

Below, we’ll discuss when each method should be performed and how it can affect how Kocowa loads.

Strengthen Your Internet Connection

It may seem obvious that you need to be connected to the internet to access Kocowa. However, not any old internet connection will do.

Kocowa requires a strong internet connection to function properly. Because of this, a weak or inconsistent network connection is the most common reason Kocowa is not loading on your device.

Perform a speed test online and check the results. If the WiFi signal in your home is not as strong as it should be, restart your router and modem to see if it improves.

If this doesn’t work, try moving the device you’re watching Kocowa on closer to your router. If the weak connection persists, contact your internet service provider.

Free Up Space on Your Device

If the internet connection is not the problem, it could be due to a lack of space on your TV, laptop, or mobile device.

Your device may have run short on free memory and become unable to open the Kocowa app while other apps and programs are running in the background. To fix this, try one of the troubleshooting methods listed below:

  • Close all other apps except Kocowa.
  • Clear all programs running in the background, such as anti-virus scans on your laptop.
  • Pause any file downloads.

This will help free up memory on your device. Restart Kocowa and see if it loads better after completing one or more of the above actions.

Clear Kocowa’s Cache

While it is true that cache data improves performance and helps applications load faster, too much cache data has its downside.

Cache data can build up and hinder Kocowa’s performance on your device. Clearing cache data from the app will remove all issues and allow the app to access the latest information from the server.

The process of clearing cache varies based on your device. But, for example, here’s how to clear Kocowa’s cache on Android:

  • Open your settings.
  • Press “Apps,” then select “Kocowa.”
  • Tap “Storage.”
  • Select “Clear Cache.”

Clearing your cache will delete temporary files stored within the app.

Restart the App or Browser

Sometimes, errors that prevent Kocowa from loading are only temporary. Restarting the Kocowa app or the web browser you’re trying to access the site on could help resolve these errors.

Close the app or browser, then relaunch it to see if content loads faster.

Update the Kocowa App

All applications, including Kocowa, require occasional updates to keep everything running smoothly. Running an outdated version of Kocowa can lead to errors and prevent the app from loading.

Below, we’ll discuss how you can update Kocowa on Android and iOS devices. If you use another operating system to access Kocowa, check your user guide to learn how to update applications.

Updating Kocowa on an Android Device

If you’re using an Android phone or any other device that uses the Android operating system, such as a Google TV, to run Kocowa, follow the steps below to update the app:

  • Open the Google Play Store.
  • Search for “Kocowa,” then open the app information screen from the search results.
  • If an update is available, you’ll see a button that says “Update.”
  • Press “Update” and wait for the software to install.

After updating Kocowa, the app should run much quicker and more smoothly.

Updating Kocowa on an iOS Device

Kocowa is available across iOS platforms, including Apple TV and iPhone. To update Kocowa on your iOS device, follow the steps below:

  • Open the Apple App Store.
  • Choose your profile icon to open your account information.
  • Scroll down to “Available Updates” and see if there’s a Kocowa update available.
  • If an update is available, tap “Update” to install it.

Once the new app version finishes installing, relaunch Kocowa to see if it loads better.

Reinstall the App

If the problem persists after trying all the above troubleshooting methods, the next thing to do is to uninstall and reinstall the Kocowa app.

Follow your device’s instructions for uninstalling applications. Once the app has been removed from your device, open your device’s app store and search for “Kocowa.” Install the app once more, then launch it and login to see if it loads more quickly.

Restart Your Device

If you’re experiencing the same loading issues on other apps, the problem likely lies within your device. TVs, laptops, and smartphones are sometimes prone to glitches, just like applications, and restarting them can help resolve the issue.

This could help clear corrupted temporary files, such as cached data. Launch Kocowa once more after restarting your device and see if loading is still an issue.

Check if It’s a Sitewide Issue

If you’ve tried all the troubleshooting methods above and still cannot load Kocowa, it could be due to a sitewide issue. Check Kocowa’s social media or website to see if there’s a server error. If so, the only thing you can do is wait for Kocowa to solve the problem themselves.

In Conclusion

Streaming with Kocowa is a great choice for anyone who enjoys Korean entertainment. However, this can be unattainable if the app or website refuses to load.

Luckily, you can employ many troubleshooting techniques to solve the issue and help Kocowa load better. You may need to reboot your internet connection, Kocowa app, or the device you’re watching on to do so.