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Why Does My Hisense TV Turn on By Itself?

Last Updated Jun 19, 2022
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Don’t worry––that’s not a ghost turning on your Hisense TV. There is a very logical explanation, and it’s not uncommon for smart TVs to turn on by themselves. 

There are many reasons why your Hisense TV is turning on by itself. Issues may range from a malfunctioning remote control, a poor power connection, and firmware updates.

No matter what the issue, you have options when addressing it. It’s a trial-and-error process, but it takes just a few minutes. Continue reading to learn more about how to get your Hisense TV to stop turning on by itself.

Why Does My Hisense TV Turn on By Itself Sometimes?

Reasons why your Hisense TV might turn on by itself include:

  • A button on the remote is stuck.
  • Your TV isn’t getting a solid power connection.
  • Your TV isn’t on the latest firmware update.
  • You need to change your timer settings.

Why Does My Hisense TV Turn On and Off?

Your Hisense TV may turn on and off for many of the reasons listed above. If a factory-specific defect keeps your TV from working, it’s covered under the one-year limited warranty. This means the manufacturer may be able to replace your device if it has a noticeable defect within the first year from purchase.

Why Does My Hisense TV Keep Restarting?

If your TV keeps restarting (meaning it turns on, then off again), chances are, it’s a problem with the power system. This could extend to issues like:

  • A frayed power cord
  • An outlet that doesn’t supply steady power
  • The cords not being securely in place
  • Being plugged into a power strip (instead of directly into the wall)

Each of these issues comes with solutions. For instance, if your power adapter is worn, you can purchase a new one. If the wall outlet isn’t supplying adequate power, use another outlet.

What to Do if Your Hisense TV Keeps Turning On and Off

If your Hisense TV keeps turning on and off on its own, consider the following:

Determine if Anything’s Wrong with the Remote

Take a look at your remote and examine the buttons. Are any of them “stuck”? Do some buttons not respond, while others do? If so, you should invest in a new remote. You can purchase a replacement online for less than ten dollars.

Alternatively, you can use your smartphone as a remote by downloading the Hisense RemoteNOW app. It’s available for free on the App Store and Google Play Store.

Evaluate Your TV’s Power Connection

If your TV isn’t getting consistent power, this may turn your device to turn on and off. First, make sure the power adapter is firmly in place. If so, consider plugging your TV into another outlet and monitoring what happens.

You can also purchase a new power cord online. Make sure to check what power cord you need before purchasing.

Check for Any Firmware Updates

Firmware lets your TV’s software and hardware communicate. If your TV doesn’t have the latest firmware update, it could cause problems. To check for firmware problems:

  1. Turn your Hisense TV on.
  2. Press the gear icon on the remote.
  3. Select “All.”
  4. Click “System Update.”
  5. Tap “Detect.”

You may need to follow some prompts on the screen to complete this process, including entering your Wi-Fi credentials.

Toggle Your TV’s Timer Settings

For whatever reason, your TV might be turning on and off because of its timer setting. You can adjust these settings:

  1. Turn your TV on.
  2. Press the gear icon on your remote.
  3. Choose “System.”
  4. Select “Timer Settings.”
  5. Press “Sleeper Timer: Off.”

You can also toggle with other settings to have the TV turn itself off after it turns on by itself. You can learn more about this process by reading this article.

Contact Customer Support

If none of these measures work, you should contact Hisense’s customer support system. When contacting customer support, you have these options:

  • You can fill out a general inquiry. Using the online form on this page, you can send Hisense’s customer support team. Simply provide your name, contact information, and a written explanation of your problem.
  • You can call customer support. During certain hours of the day, you can speak with a customer service representative about your problem. Here, a trained professional can assess your problem and explain what measures can help. Customer support’s phone number is 1.888.935.8880.

Hisense also has a “hub” where you can get additional information about your device, including its user manual and other relevant information. This can provide more insight into your problem.

A Final Word

If your Hisense TV turns on and off, there could be many reasons for this issue. You should check for firmware updates, check the remote, and evaluate the power supply. If none of these solutions work, consider filing a warranty claim.

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