By Trae Jacobs,
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You just received your new Kindle Fire HD 8 in the mail; you rip open the box full of excitement, and you begin to go through the setup prompts only to come to a screeching halt when your kindle fire is having issues registering.
If you are having issues setting up and registering your Kindle Fire HD 8, you are not alone. Typically, users state an error message appears while trying to register. Trouble registering a kindle fire is commonly due to simple issues like incorrect login information or updating the kindle.
This article will help you understand why your Kindle Fire HD 8 will not register, teach you quick and easy troubleshooting steps, and save yourself potential headaches. The excitement to dive into reading on your new e-reader must be bursting at the seams, so without further ado.
Suppose you encounter an error message when attempting to register your Amazon account to your Kindle Fire HD 8. In that case, the first step to resolving the issue is understanding what causes the “misfire” to occur.
Having an account already registered is not a common occurrence for brand new devices, but it could be an issue if you purchase a resell. While you can register multiple accounts to a Kindle device, only one can be registered at any given time.
To deregister your amazon account from a Kindle Fire HD 8:
- Log in to your Amazon account.
- Go to Manage Content and Devices.
- Click “Devices.”
- Select the device you wish to delete.
- Choose “Deregister” on the chosen device.
If purchasing a Kindle Fire HD 8 from someone online or someone you are unfamiliar with, have them show you proof that the device is not showing registered to anyone at the time of purchase. Even better if you can try to set up the device with them nearby in case issues occur.
Keeping your Kindle up to date can help resolve most issues that could occur; if you are having problems registering the Kindle Fire HD 8, try manually updating.
To update a Kindle Fire HD 8:
- Locate the kindle e-reader software update page on a computer.
- Locate your device type from the list of options and click the link next to it.
- Allow the download to finish loading to your computer.
- Connect your device via USB cable.
- Transfer the downloaded software onto the USB-connected device.
- After the transfer is completed, disconnect your Kindle, and find the “menu” on said device.
- Select “settings” from the menu.
- In the settings menu, choose “update your Kindle.”
- Choose “ok” and allow your device time to update.
A Kindle Fire needing a software update is almost always the cause for registration troubles. After the update is complete, try registering your Amazon account to the device.
If your Amazon account information is incorrect, you will face a never-ending battle. Log in to your Amazon account on a computer or mobile device. Double-check the username and password have all the correct information. After verifying your credentials and resetting your password if needed, try registering your Kindle once more.
Now, ensuring you are using an Amazon account may seem straightforward, but sometimes it isn’t, especially for those new to e-readers and online devices.
When you purchase anything from Amazon, you must create an account; you want to use that account to set up and register the device. If you happened to receive the e-reader as a gift, simply go to Amazon and create an account to get started. You will need an Amazon account to not only register the device but to download books to the Kindle for your enjoyment.
If, after reviewing and trying the above steps to remedy the problem, if you are still unable to register your Kindle Fire HD 8, it may be time to contact Amazon customer support. It may not happen often, but as with anything else, sometimes defects do occur, and a replacement device may be necessary.
If you are battling a Kindle Fire HD 8 and cannot get it to register your Amazon account, try verifying your Amazon credentials, updating the software, and ensuring no other accounts are currently registered to the device.
Technology issues are never a fun problem to deal with, but it does not have to be excruciatingly painful either. Following the steps in this article should help you get your Kindle Fire HD 8 registered and working in no time.