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Infant Optics Warranty – Everything You Need to Know

Last Updated Jul 11, 2022
Baby in bassinet

You’ve probably been on a search for an amazing baby monitor that can help you ensure your baby’s safety, and then you come across Infant Optics. Well, Infant Optics has been around for years and it’s the choice of baby monitor for over a million parents. But before you go ahead and make that purchase, it’s good to find out about the warranty that comes with the product.

Infant Optics provides its customers with a warranty period of 1 year only starting from the original date of purchase. Within this period, customers are eligible to return, swap or replace the entire unit purchased with only the shipping cost being covered by the customer.

Although Infant Optics allows its customers to return items purchased from them, there are certain boxes you must tick before you can be considered eligible for this service. In this article, we’ll give you the full rundown of everything you need to know about the Infant Optics warranty.

Who is Eligible for the Infant Optics Warranty?

Although anyone and everyone all over the world can buy baby monitoring items from Infant Optics, it is unfortunately true not everyone is eligible for their warranty.

As it stands now, only people living in the United States stand a chance to benefit from the offers that Infant Optics provides in their warranty. However, this doesn’t mean that this will be the case as always. Maybe in the future, they might extend their warranty to customers in other countries.

What Benefits Does the Infant Optics Warranty Contain?

Before you can stand a chance to benefit from all the special offers in the Infant Optics warranty, you need to register with them on their website first. The registration process is very simple, and anyone can do it within a matter of minutes. All they need from you are a couple of details, and you’re good to go.

As previously mentioned, some of the special offers you stand to benefit from the Infant Optics warranty include you swapping the item you bought for a similar one, returning the item you bought completely, or replacing an entire unit with a brand new one.

Here is a list of the situations where the Infant Optics warranty applies, and situations where it doesn’t.

  1. The item purchased must be bought and used in the United States in order for the warranty to stand. Infant Optics is not responsible for any warranty claims that occur outside the borders of the United States.
  • Only original end purchasers can use the warranty. What this means is that only people who bought the Infant Optics products directly are eligible for the warranty. If you received their product as a gift the warranty does not extend to you.
  • The warranty does not cover damages or defects caused by improper usage or maintenance of any item purchased.
  • The warranty does not cover damages caused by accidents or any external factors.
  • Unauthorized repairs, modifications, or customization of any Infant Optics product makes the warranty of that particular product void.

As with most warranties, these benefits are only applicable in certain cases or conditions, not all.

How Do I Contact Infant Optics to Implement My Warranty?

If the item/items bought from Infant Optics have any damage or defects that are acceptable by the standard of their warranty within the listed time frame, then you can easily contact Infant Optics using their toll-free number 1-800-291-0195. You can also decide to email them at info@infantoptics.com.

However, before you go ahead to contact Infant Optics there are certain documents you should have ready with you. These documents include but are not limited to a receipt or sales invoice, and then a document showing proof of purchase details.

Can I Trust Infant Optics?

We know how hard it can get to trust a company or business, especially one that produces items for children. This is why we’ve taken our time to make sure that you are fully equipped with all the knowledge you can get before making a purchase from Infant Optics.

Infant Optics is in fact a tested and trusted company by thousands of o parents all over the world. The safety of your family is their topmost priority; this is why they only provide you with secure cutting-edge devices.

It is also worthy to note that they have been recognized for the development and manufacturing of high-quality baby monitors. They are also recipients of numerous baby awards from The Bump, Wired, and some others.

Conclusion

In this article, we’ve provided you with everything you need to know about the Infant Optics warranty. From who is eligible to the duration of their warranty. Now with everything that we’ve provided here you should be able to comfortably make the right purchase decision.

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