If you are giving your Ring Doorbell away or selling it, you will want to reset it so that it’s ready for a new owner. You can also use resetting if you are having issues with the device. To help, we have provided information on how to reset your Ring Doorbell to its original factory settings.
To reset Ring Doorbell, press and hold the set-up button on the device for approximately 30 seconds. You will know the doorbell was successfully reset when you see a white spinning or flashing light on the front of the device. The reset is complete when the light turns off.
This reset process can take several minutes. If you are keeping your doorbell, you will need to add it back in the Ring app after resetting it. You can find instructions on how to do that below, plus what to do if you are getting rid of your Ring Doorbell.
How to Reset Ring Doorbell
The exact way to reset your Ring Doorbell depends on what model you have:
|Models||Hard Reset Instructions|
|Ring Video Doorbell||Remove the doorbell from its mounting bracket. Hold the orange button on the back of the doorbell for 20 seconds.|
|Ring Doorbell 2, Doorbell 3, Doorbell 3 Plus, and Elite||Remove the faceplate from the doorbell. Hold the black button on the front of the device for 15 seconds.|
|Ring Doorbell Pro||Remove the faceplate, and hold the black button on the right side of the doorbell for 15 seconds.|
Ring Doorbell Hard Reset
A hard reset removes all your doorbell’s settings. You cannot use the doorbell again until you add it back into the Ring app. However, the reset does not remove any of your stored videos. Ring recordings are stored in a cloud that’s connected to your Ring account.
If you are keeping your Ring Doorbell, you will need to add it back in the Ring app. To do this, press and release the set-up button, but do not hold it down this time. This will put your doorbell in set-up mode.
Once in set-up mode, you can easily add the doorbell back into the Ring app. Simply select “Set Up Device” and follow the on-screen prompts to complete the set-up process.
How to Remove Ring Doorbell from Your Ring Account
When you are getting rid of your doorbell, you will want to remove it from your Ring account. Similarly to a hard reset, this process deletes all stored settings. It also deletes all videos from your Ring Doorbell and account.
If you want to save any recordings, make sure to download them before removing your account. You can download any video clips on your phone or computer. This article has directions if you need help.
Now let’s go over how to remove a Ring Doorbell from your account:
- Open the Ring app on your phone or tablet.
- Click on the menu icon in the top-left corner.
- Select “Devices.”
- Choose the doorbell you want to remove.
- Select “Device Settings.”
- Select “General Settings.”
- Click “Remove This Device.”
How to Restart Ring Doorbell
If you want to restart your Ring Doorbell without losing any of your settings, you can power cycle it. Power cycling is an easy troubleshooting method to try anytime you are having an issue with your doorbell.
- To power cycle a battery-operated Ring Doorbell, you can remove the battery from the device and then replace it. Wait a few minutes for the device to come back on.
- To power cycle a hardwired Ring Doorbell, you can remove and replace the wires on the back of the device or flip the breaker that powers the doorbell.
- To power cycle a Ring Doorbell Elite, unplug your Wi-Fi router power cable and plug it back in.
How to Reset Ring Doorbell Wi-Fi
If you only want to reset the Wi-Fi settings for your Ring Doorbell, this is easy to do without setting up the whole doorbell. Here are the steps:
- Put your doorbell in set-up mode by pressing the same button you press for a hard reset. Do not hold the button down; simply press and release it.
- Choose your Ring Doorbell in the settings menu of the app.
- Tap “Device Health.”
- Select “Change Wi-Fi Network.”
- Follow the instructions in the app.
- Choose your desired Wi-Fi network when prompted.
- Enter the network password. Your Wi-Fi password cannot have any special characters in it, or your doorbell won’t connect to it.
You can also reset your Wi-Fi network by unplugging your modem and router. Wait at least 30 seconds before plugging them back in.
Check out this article for more information on resetting your Ring Doorbell Wi-Fi.
To perform a hard reset on your Ring Doorbell, hold the set-up button on the device for 30 seconds. A hard reset is helpful when your doorbell isn’t functioning correctly. If you are getting rid of your doorbell, you will want to completely remove it from your Ring account. To do this, go to the device settings in the Ring app and select the remove device option.