How to Fix Netflix Not Loading on FireStick in 7 Steps

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Streaming services are becoming increasingly popular, as are streaming devices like the Amazon Fire TV Stick. These streaming sticks turn a simple television into a smart TV, but they don’t come without their fair share of issues. For example, many people wonder why Netflix won’t load on their FireSticks.

  • Restart your Amazon Fire TV Stick
  • Check your network connection
  • Restart your TV
  • Check Netflix’s servers
  • Update applications and devices
  • Clear Netflix cache or reinstall the app
  • Factory reset your FireStick

Below, we’ll discuss seven steps you can take to fix the problem and get Netflix working on your Fire TV Stick. Keep reading to learn everything you need to know!

How to Fix Netflix Not Loading on Firestick in 7 Steps

It’s frustrating to sit down to watch your favorite show on Netflix, only to find that the application won’t load on your FireStick.

When you launch Netflix and it fails to load, there are seven steps you can take to solve the problem:

  • Restart your Amazon Fire TV Stick.
  • Check your network connection.
  • Restart your TV.
  • Check Netflix’s servers.
  • Update applications and devices.
  • Clear Netflix cache or reinstall the app.
  • Factory reset your FireStick.

In most cases, you won’t need to cycle through each step to fix the problem.

Follow the steps in order until you can load Netflix on your TV, and you’re good to go!

Restart Your Amazon Fire TV Stick

If Netflix isn’t loading on your Amazon Fire TV Stick, restarting your device is the quickest way to troubleshoot the problem. Open your Fire TV settings, then select “System” and “Restart.” This often clears any bugs preventing you from accessing Netflix.

Your FireStick will shut down, reboot, and clear any minor issues within the system. 

If this doesn’t solve the problem, move on to the next step.

Check Your Network Connection

You must be connected to the internet to load Netflix on your Firestick.

If Netflix is not loading on your Amazon Fire TV Stick, you may need a stronger WiFi connection. 

There are several steps you can take when your network connection is an issue:

  • Connect to the internet
  • Restart your router
  • Contact your network provider

Below, we’ll discuss the best way to take each step.

Connect to the Internet

Open your Fire TV’s Network settings and ensure you are connected to your WiFi network.

If not, select your network and enter the necessary details to connect.

If you are too far from your router, your Fire TV Stick may not be able to pick up a connection. Consider moving the router closer to your Firestick.

Restart Your Router

If you are connected to your network but Netflix is still not loading, there might be an issue with your WiFi router.

Restart your router by unplugging it for 30 seconds, plugging it back in, and waiting a few minutes before trying to connect to the network again.

Contact Your Network Provider

Contact your internet service provider if you cannot connect to your network and believe that your network connection or the router itself is causing connectivity problems.

Your network provider will likely be able to handle the issue over the phone, but in rare cases, they may have to schedule an in-person service in the coming days.

Restart Your TV

Like restarting your FireStick, a simple fix is often the best solution to load Netflix on your Fire TV Stick.

Unplug your TV, wait 30 seconds, and plug it back in. 

The problem may lie with something other than your FireStick. Your TV may just need to restart and clear some bugs.

Check Netflix’s Servers

Occasionally, your TV and Fire TV Stick may be at no fault. Although it’s uncommon, Netflix may sometimes experience universal bugs and other issues.

Check Netflix’s status to see if they have alerted users that the servers are down.

You can do this with a simple internet search or social media browse. 

If you are having trouble with Netflix on your Fire TV Stick because of Netflix’s servers, so is everyone else.

Update Applications and Devices

While Netflix and Amazon Fire TV Sticks may perform updates on their own, you can only be sure that your software is up-to-date if you check.

Check to see if your Netflix application or Firestick needs an update. If one or the other is not running the latest software, Netflix may not load on your device. 

You can check for Netflix updates by searching for “Netflix” on your Fire TV main screen.

If you see an orange circle around the settings icon on your Fire TV main screen, it’s a good indication that a Fire TV update is available.

Clear Netflix Cache or Reinstall the App

If you have tried all the fixes listed above but still cannot fix your issue, you might need to clear all of Netflix’s data from your Fire TV Stick.

Here’s how to do so:

  • Open your FireStick’s settings from the home screen.
  • Select “Applications.”
  • Choose “Manage Installed Applications.”
  • Scroll down to Netflix, and select “Clear cache.”

This will wipe all Netflix’s data from your Amazon Firestick and may help the app start up faster.

If this doesn’t work, try deleting the Netflix app from your FireStick and reinstalling it. 

Factory Reset Your FireStick

If you try all the fixes above and cannot find your solution, you may have to perform a factory reset on your FireStick.

From your Fire TV Stick home screen, locate your settings, go to “System,” and select “Factory Reset.” This will fully reset your FireStick and delete all previously stored data.

Unfortunately, your FireStick will forget your downloaded applications, usernames, and passwords after this.

But, as long as you keep track of your login information, it’s easy to sign back into Netflix and start streaming.

Final Thoughts

If Netflix is not loading on your FireStick, the issue rarely involves an irreversible cause.

Luckily, there are plenty of quick, simple fixes to test where the problem is coming from and how you can resolve the issue.

Consider all the steps listed to ensure you can locate the source of the problem and understand how to avoid the issue in the future. 

The quicker you can load Netflix on your Fire TV Stick, the easier it is to watch your favorite shows and movies.

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