What happens if your Ring Spotlight Camera is stolen or it’s faulty and needs to be replaced? Ring certainly has you covered, but you still have to remove the original from your app and/or replace it. In any case, Ring makes it pretty simple to remove hardware from the Ring App.
Below, we’ll walk through all the steps to delete your Ring Spotlight Camera from your app, as well as additional steps you should take to “reset” your device and remove personal account information in the event you plan on selling on giving your camera away.
How to Delete Ring Spotlight Camera from the App
The Ring Spotlight Camera—as with any Ring device—is removable via the Ring App, which works the same with Android or iOS. Open the app, tap the three lines at the top, select Devices, and choose the Ring Spotlight Cam. Tap Device Settings > General Settings > Remove This Device.
That about sums it up. The Ring Spotlight Camera and its associated settings, videos, and features will be completely removed from the app. You won’t have to go in and delete anything extra, as removing the Ring device removes the account as well.
Will the Ring Spotlight Cam Delete From All Devices?
Your Ring account is synced across all devices, regardless of which device you use to delete videos or remove cameras. If you delete the Ring Spotlight Camera through the Ring app, it will also be deleted when you try to access it through any other platform.
The same holds true for the videos. Also, once you’ve deleted videos from the Ring app or via the desktop, they are permanently deleted and non-recoverable.
However, while the videos may have been deleted, you may want to clean things up by checking and deleting the cache as well.
Depending on whether you own an iOS or Android device, there are two ways to do this.
- Open Settings.
- Select General.
- Scroll down to iPhone Storage.
- Select the Ring App from the scroll-down menu of installed applications.
- Select Offload App.
- Open Settings.
- Select Storage.
- Tap Other Apps.
- Select Ring.
- You’ll see Clear App Data, Clear Cache, or Clear Storage. Select one of these to clear the Cache
This is an option if you’re keeping the app and setting it up for someone else, putting your Ring devices up for sale, or just want to ensure that all of your remaining Ring data is removed.
If you plan on transferring ownership with your Ring Spotlight Cam, you’ll want to do a Factory Data Reset. Fortunately, that’s the most simple process to complete on your list.
- Ensure that the battery has enough charge.
- Press and hold the button on top of the Ring Spotlight Camera for 30 seconds.
- When you release it, you’ll see the status light blinking on the bottom of the camera indicating that it is rebooting.
When you get the flashing light, you have successfully reset the camera. Some of this is redundant, but it’s especially important to go through the process if you’re exchanging ownership.
Suppose you’re planning on selling the Ring Spotlight Camera to someone else. In that case, you’ll want to first ensure you get rid of everything that associates that camera with your account before deleting the account itself. Unfortunately, that’s not something you can do from your Ring app.
For example, to remove a payment method, you’ll have to go to the Ring website. After logging in, select your name at the top of the screen. Then:
- Select Account.
- Highlight the Credit Card On File option.
- There will be an X above the Credit Card On File. Click on the X to remove your card from the account.
If you’re getting rid of your Ring devices and want to discontinue your account, you can do so by going to the Ring website. Once you’re there, sign in. Then:
- Scroll through the multiple disclaimer information and select Delete My Personal Information.
- This will bring up a warning sign that This Cannot Be Undone.
- Click through it if you wish to continue, and your account will be deleted along with all the videos saved to the cloud, your Ring Protect Plan will be discontinued, and all of your Ring devices will be disabled.
Canceling your account can be a little fuzzy as Ring doesn’t necessarily specify where to go. It can only be done from the desktop version of the website, not from the app or any mobile version.
Removing your Spotlight Camera from the Ring app isn’t a difficult process and if you are planning on moving, selling your Ring equipment, or just want to drop Ring in favor of something else, it’s important to know all of the steps along the way to ensure that your finances and security are taken care of.
Ring has put together an excellent DIY home security package that is very customizable and user-friendly. But it’s not for everybody, and some may be disenchanted with Ring’s recent security issues. If that’s you, now you know how to properly remove Ring devices from your account and how to secure your account in the long run.