Imagine: after a long day at work or night out with friends, your Ring Doorbell or camera detects you walking up to the front door, and like magic, the lights in your house turn on. This is possible when you purchase the Lutron Caseta and connect it to your Ring Doorbell. Doing so takes but a few seconds of your time, and you likely already have the right materials on hand.

This guide will explain how you can pair your two devices and what features you can access by doing so. We will also provide a handful of troubleshooting tips in case any problems leave you in the dark.

Gather the Right Tools

Before getting started, make sure you have access to these items:

Many people ask whether they need the Lutron Bridge as part of their setup. The answer is yes; the bridge acts as a “hub” and allows your Lutron devices to connect to the internet. Otherwise, your Lutron Caseta works like any other traditional “dumb” on/off switch.

Once you’ve gathered the materials listed above, follow the next steps to pair your two devices.

Ensure that Your Lutron Caseta Is Installed Properly

First, give your Lutron Caseta a command through the app. Try wirelessly turning on your living room’s lights, for example. If it works, then proceed to step two. If not, review the instructions listed here to make sure you installed your Lutron Caseta properly. You will need to connect it to the internet and wire it into your home’s electrical grid.

Make Changes in the Lutron App

Now, open the Lutron app and:

  1. Sign in to your account.
  2. Select the gear icon on the top left-hand corner.
  3. Tap “Add a Device.”
  4. Scroll down and select “Work with Ring.”
  5. Choose “Link My Ring Account.”
  6. Tap “Authorize.”
  7. Enter your Ring user information.
  8. Choose “Authorize.”
  9. Click “Not set up.”
  10. Select your desired settings.
  11. Make sure that everything is enabled following the prompts on the screen.

After completing these steps, go outside and give your Ring doorbell or camera a try. If you successfully followed these instructions, your Ring doorbell should turn on your lights once it detects motion.

Troubleshooting Lutron Caseta and Ring Connection

Even the most tech-savvy people run into occasional complications. If you followed the instructions above, but your Ring device isn’t “talking” to your Lutron Caseta, consider the following:

Your Devices Must be on the Same Wi-Fi Network  

You can’t have your Lutron Caseta and Ring device on two separate networks. Otherwise, they have no way to relay information to each other. By going into the Lutron and Ring app, you can see if your devices are on the same network.

Your Bridge Might Be Too Far Away

Your bridge must be within 30 feet of your other smart home devices to work. If it’s outside of this range, it might have a hard time processing notifications and responding to changes in the app.

If you cannot relocate your devices, you have these options:

  • You could get a PD-3PCL, which connects to your Lutron Caseta. Basically, this extends the frequency of the light switch, allowing it to receive signals beyond the standard 30 feet.
  • You could get a PD-REP-WH, which basically acts as a repeater. This “repeats” your Wi-Fi signal so that it can go beyond the 30-foot range. It does not attach to any systems; it stands alone.

Your Apps Aren’t Up to Date

Every once in a while, the Lutron and Ring app will need to be updated. Typically, these upgrades eliminate lag, improve your app’s signal, and remedy other issues.

Checking for updates depends on what type of phone you have. If you have an iPhone, go to the Apple App Store and check for apps that need updates. If you have an Android phone, you can check for updates in the Google Play Store.

There Isn’t Power Going to Your Lutron Caseta

For whatever reason, your Lutron Caseta may not be hooked up correctly. If so, power might not be going to the device.

Test your Lutron Caseta by submitting a command via the app. If it doesn’t work, check your fuse box, as this could be the source of your problem. All of the switches should be facing the same way. If one is facing the opposite direction, snap it into place.

In Conclusion

By making changes in the Lutron app, you can connect your Lutron Caseta to your Ring device. Remember that all of your smart home devices must be on the same network to transmit data.

For more information about syncing your Ring camera to your Lutron Caseta, click here.