It’s frustrating when you can’t figure out why your new smart device isn’t working properly. When it comes to your home security cameras, it’s more than frustrating, it’s unsafe. Your smart security cameras are there to keep your home safe, and if one of its functions fails to perform the way they’re supposed to, it compromises the protection your cam is there to provide!

In this article, we will teach you how to adjust the Motion Sensor using your Ring App, as well as provide some troubleshooting tips and information to help you get the most out of your Ring Spotlight Cam. These instructions apply to both the Ring Spotlight Cam Wired and the Ring Spotlight Cam Battery.

The Best Way to Adjust the Sensor

We’ve noticed that there are a lot of questions surrounding the Motion Sensors on the Ring Spotlight Cam. One of the main questions seems to be how to adjust the sensors to the correct positioning to record movement. So, we hit the button on research mode and powered through to find out everything we could!

Let’s get into the basics of adjusting your Motion Sensor using the Ring App, then we’ll share our tips for what to do if this doesn’t fix the issue. Together, we’ll find out how to adjust the sensor on the Ring Spotlight Cam!   

To adjust the Motion Sensor On Your Ring Spotlight Cam, follow these steps using the Ring App:

  • Select the top three lines in the upper left corner of the Main Screen 
  • Select Spotlight Cam. If you have multiple devices, select the cam you wish to adjust
  • Select Motion Sensing
  • Adjust using the Motion Sensor Slider Button to the desired position

Now that you’ve followed these steps, what do you do if this doesn’t solve your problem? We’ve included some troubleshooting tips below to assist you in the event that adjusting your sensor doesn’t resolve your issue. We’ve also provided some information regarding the Ring App’s new updates that may also assist you. Please keep reading for further information!

Make Sure Your Camera Is Mounted Correctly

If your Ring Spotlight Cam isn’t mounted properly, it could cause the Motion Sensor to fail to detect motion or to send out false notifications. It is important to find the Optimal Motion Zone for your cam to function optimally. 

Please follow these steps to find your Spotlight Cam’s Optimal Motion Zone:

  • Your Spotlight Cam uses Passive Infrared Sensors(PIR) to detect the heat signatures of moving objects.
  • The Optimal Motion Zone is directly in the center of your cams Field Of Vision(FIV)
  • When objects move through your cam Optimal Motion Zone, it acts like a tripwire to trigger your cam’s Motion Sensor
  • Aim your cam to the area you wish to monitor, keeping the cam directly facing the most likely place for someone to trip the Motion Sensor, such as the sidewalk or driveway directly facing your door.

The Battery version of the Spotlight Cam now includes the Customizable Motion Zones setting in the 2020 update to the app. In addition to the steps above, you can now use this feature on the app to customize where you want the sensors to detect motion.

Custom Motion Zones

To find the Customizable Motion Zone option on the Ring App, follow these steps:

  • Tap the three lines to the left of your Ring App screen
  • Tap Devices
  • Tap the image of your Spotlight Cam
  • Tap Motion Settings 
  • Tap Customize Motion Zones, then Continue
  • Adjust your Motion Sensor according to the instructions in the Ring App 

If you cannot find the Customizable Motion Zone Option, go to your device’s App Store and make sure you have the latest version of the Ring App. You can also find this setting under New Features when you select the three lines to the left of your Ring App screen.

If your Ring Spotlight Camera Motion Sensor is still performing poorly, you may have placed it too high or aimed it too low. The cam should be installed at a height of 9 feet and parallel to the ground to keep the Optimal Motion Zone in the center of your cams Field Of Vision. 

Hanging your cam correctly will also assist with your cam’s ability to detect human movement, as well as lower the likelihood of it detecting smaller animals like dogs or cats, especially in the case of an animal that is over 50 pounds in weight.  

To Conclude

When it comes to your home security system, it’s important to keep all of your devices working properly to monitor and protect what you hold dear to you. With this article and all of the troubleshooting tips and information, you can be confident in your knowledge of how to control the sensors on your Ring Spotlight Cam!