By Trae Jacobs,
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So here you are, sitting with popcorn in hand, ready to watch your favorite Hulu shows, only to realize your account isn’t active. Whether you paused it, cancelled, or Hulu deactivated your account, you’re still unable to watch your shows- whatever the case may be, you need your Hulu account reactivated, and fast!
To reactivate a Hulu account, users need to go to the Hulu website and use their credentials to log in. In the Manage Account section, there is an option to reactivate the service, which will instantly activate the billing period.
If you are a Hulu user wishing to reactivate your account without hassle, read on to find out more about how this process works.
Hulu’s rich content library and ESPN or Disney bundles make it one of the top streaming services in the United States. There are various yearly and monthly subscription plans available, but users may decide to step away from their account for a time.
There are a few straightforward steps to follow to reactivate your Hulu account when the time comes:
- Go to the secure Account section of the Hulu website.
- Use your credentials to log in.
- Select the profile you wish to manage.
- Under Your Subscription, select Resume Subscription Now.
- Confirm this step, then enjoy your service.
If you choose to resume your subscription, the billing period will resume immediately with this new starting date.
If you notice that your Hulu account has been canceled due to becoming dormant after a long period of time, not in use, you may have to create a new account or contact customer support.
If you become unsure of the value a Hulu account adds to your streaming experience, or if you’d rather spend some time sampling other services, you can pause it. This is an alternative to either fully stopping the subscription or even canceling the account.
Pausing is also a great idea when you’re traveling or otherwise temporarily engaged in other pursuits. The pause alternative can only be used a maximum of three times during a three-month period.
When it comes to pausing a Hulu account, you will be expected to resume it within a maximum of twelve weeks. If you do not, the account will become dormant and may be fully canceled, which would require starting a new one from scratch.
Pausing a Hulu account is not an option for yearly subscribers.
A Hulu account will be canceled if you decide you fully want to step away from it or if it becomes dormant due to extended inactivity. Once your account is canceled, the only option is a renewal of service rather than a reactivation.
When your Hulu account gets canceled, you will lose your viewing information, favorites, and other information pertaining to how you interact with the Hulu content. If you are worried about how this will affect your viewing, note that accounts will only be fully canceled after the billing cycle is complete.
If you want to make sure that you do not lose access to your information, you can cancel the subscription and then aim to return to it before it becomes dormant. You can also take your time away from Hulu and then choose to renew the service with a fresh start.
Once you make the decision to cancel your Hulu account, you will have until the start of a new billing period to change your mind. You can always contact customer support if you do, and they will waive the cancellation request.
If you are returning to Hulu and attempting to reactivate your account without success, there may be several issues. A lack of activation will prevent you from using the Hulu service, including the Hulu app.
The most likely culprit affecting activation when returning to a Hulu account is an expired payment method. Once you reactivate your Hulu account, it will immediately charge the payment method on file. If it has been a while, that payment method may not be viable.
Make sure to check that all your details are entered correctly on your Hulu account. Double-check that an active payment method is registered and that the correct billing address is in use.
Other likely causes for a lack of activation once you submit the request are:
- Network issues either in your area or affecting Hulu servers
- Adblock prevents the screen from loading.
- The browser or the app timing out while you are trying to reactivate.
Once you’ve made sure all your details are correct, you should also try a different browser or log out of your account and log back in. If all else fails and you’re sure there are no network problems, contact customer support.
Reactivating your Hulu account is easier than it may seem. All it usually takes is logging into your existing account and choosing to resume your service, which will start immediately. This may require other steps if the account is paused or canceled.