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Does Verizon Work in Puerto Rico? [ANSWERED]

Last Updated Nov 17, 2022
street in san juan, puerto rico

Verizon is one of the most popular phone service companies in the United States. And while most users love the coverage, many wonder if Verizon also works in Puerto Rico. If you want to know if you’ll be able to use your Verizon phone when in Puerto Rico, this is the article you have been looking for! 

Verizon does work in Puerto Rico. However, when you use your Verizon phone in Puerto Rico, it is considered domestic roaming. While it won’t cost you any extra to use your Verizon phone in Puerto Rico, the service won’t be quite as good as it is in the continental USA.

Now, if you want to understand what domestic roaming through Verizon is, whether you have to pay to make your phone work in Puerto Rico, and if you can rely on Verizon while you’re on the beautiful island, keep reading! Everything you need to know is right here. 

How Does Verizon Work in Puerto Rico?

The first thing to understand about using your Verizon phone in Puerto Rico is that it will certainly work.

However, you should understand that when you’re there, you are not on Verizon’s network as you are technically using domestic roaming to use your phone. 

So, what is domestic roaming? Verizon uses the term domestic roaming to explain when customers are getting service on their phones through other service providers that they have partnered with. 

Essentially, in Puerto Rico, your Verizon phone will connect with the Puerto Rico Telephone company’s towers so that you can continue to use your phone even though Verizon doesn’t technically have service there. 

Now that you understand that your Verizon phone will work in Puerto Rico through domestic roaming, you probably want to know how to use this service. 

How to Turn on Domestic Roaming to Use My Verizon Phone in Puerto Rico

The best thing about using your Verizon phone when traveling to Puerto Rico is that you do not have to do anything to turn on your domestic roaming. 

When you arrive on the island, all you need to do is turn on your phone, and it will automatically connect with one of Verizon’s partnered networks to provide you with service!

However, when you see “roaming” on your Verizon phone in Puerto Rico, you will likely get nervous that you are going to receive an excess phone bill next month. 

So let’s find out if you have to pay extra to use domestic roaming while you’re in Puerto Rico.

Do I Have to Pay to Use My Verizon Phone in Puerto Rico?

Good news: You do not have to pay any extra to use your Verizon phone while in Puerto Rico! 

Domestic roaming is included in your standard Verizon service plan and you will not rack up a huge cell phone bill by using your phone in Puerto Rico. 

That being said, you can still be charged extra, as you can within the USA if you go over your data limit while you’re in the USA. However, as long as you’re not using your phone any more than you normally do, you shouldn’t surpass your monthly allotment. 

Does Verizon Get Good Service in Puerto Rico?

Finally, now that you know that you absolutely can use your Verizon phone in Puerto Rico without any additional charge, you might want to know if the service will actually work on the island. 

Most Verizon users who have traveled and used their phones in Puerto Rico have reported that while the phone technically works, the service is not nearly as good as it is in the United States. 

Since the service is being provided by another carrier that Verizon partners with, Verizon cannot promise the same impressive service as it does in the continental US. 

In San Juan, Puerto Rico, your phone will likely work almost as efficiently as it does in the states, but if you head out to a remote beach, you shouldn’t expect fantastic service. 

Although you can still usually make calls, the mobile data network can struggle. So it’s important that if you plan to use your phone to get directions to your next destination, you should do so when you have WiFi or good service in the city before heading out. 

Final Thoughts

So, does Verizon work in Puerto Rico? It absolutely does! 

Verizon works in Puerto Rico.  Your phone will automatically switch to domestic roaming, the fact that you won’t have to pay extra while you travel, and that the service will likely not be as fast as it is in the USA. 

As promised, you now have all the information you need to use your Verizon phone while you’re in Puerto Rico so you can just sit back and enjoy the beauty of the island! 

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