Anyone who truly enjoys peace and quiet knows exactly where the Do Not Disturb option is found on their Android or iOS devices. When Do Not Disturb is active, calls, notifications, and texts are silenced. However, notifications are how Ring informs you of alerts, so how does it get through? Does Ring override your phone’s Do Not Disturb setting?
In April of 2020, Ring added Critical Alerts to the Ring app on iOS. From that point forward, iPhone users could allow Ring alerts to bypass Do Not Disturb mode, an option also now available on Android devices.
Do Not Disturb mode is a favorite feature on smartphone devices. For iPhone users, it’s even better than the annoying mute button that always seems to magically switch on when you don’t want it to. However, the one time you don’t want to use it is when something is setting off your Ring devices. But don’t worry; below, we’ll cover how to use Ring’s Critical Alerts so you can still receive important notifications even on Do Not Disturb mode.
Turning on Critical Alerts is a “one or the other” choice with both the smartphone’s settings menu or the Ring app (Android and iOS).
For Ring’s part, open the Ring App for iOS or Android and open the menu. From there:
- Tap Settings.
- Then select Alerts.
- There’s a push tab on the right; select it.
- To change your device’s settings, select the Arrow.
- An informational menu will pop up explaining how Critical Alerts work—tap Change Device Settings.
You can also allow Critical Alerts without the Ring app by opening the settings menu on iOS devices. Scroll down until you find the Ring app. Select it, then tap Notifications to make the change.
You can do the same with Android devices, but there’s no one-fits-all description, as Android settings menus vary by device.
Critical Alerts will always override Do Not Disturb mode and will be anything that a typical alarm security system would notify you about with the addition of environmental warnings:
- Ring Alarm Smoke and CO Listener: Carbon monoxide, smoke, or fire alarm will obviously be grouped under the Critical Alerts category. The Ring Alarm is designed to work with UL-listed smoke and carbon monoxide detectors.
- Ring Alarm Flood and Freeze Sensor: These Ring sensors work with your Ring Alarm to detect and alert you of freezing temperatures and flooding. They are considered an essential Critical Alert feature.
- Ring Alarm Contact Sensor (2nd Gen): Ring contact sensors will send you Critical Alerts in a situation where your window or doors are opened after your Ring Alarm has been set.
- Ring Alarm Motion Detector (2nd Gen): Generates a Critical Alert once the Ring Alarm has been activated. The Ring Alarm Motion Detector ignores pets when correctly installed.
Each of these Ring devices only functions with the Ring Alarm System and activates Critical Alerts on your smartphone device. Apple is pretty stringent on what qualifies as a Critical Alert. Android is not so stringent but still allows the option of bypassing Do Not Disturb to be turned on or off.
- Once you’ve created an account, open the Alexa app and select the More tab at the bottom of the screen.
- Select Skills & Games.
- Search for Ring.
- Select it and then tap Enable To Use.
- Sign in to your Ring account, and both the Ring app and the Alexa app will be successfully linked.
Once linked, Alexa will now send you the same Critical Alerts that Ring normally would as well as adding voice control and additional alarms through Echo devices.
If you have an Echo Show, you’ll also be able to view any cameras that have been triggered by motion and are recording. You can also access Live Streams by telling Alexa, “show me the front door,” or other similar voice commands.
Android smartphone devices are no different, and the process mentioned above works the same with either iOS or Android. The only difference is the drastically different layouts with the far more customizable Android OS.
Do Not Disturb is a necessary feature in today’s world where social media, phone calls, texts, news alerts, and weather reports maintain a constant bombardment on your smartphone’s notification alerts. It’s a wonder anyone got any sleep before it.
But, some notifications are crucial, and Ring made sure to navigate the proper channels with Android—and especially Apple—to get those Critical Alerts flagged as an overriding priority, even if the iPhone’s mute button is toggled on.
Your and your family’s sense of well-being and safety from life-threatening hazards and home invasion is worth the loss of a little peace and quiet. Thankfully, Ring, and many other important apps, were able to make Critical Alerts an optional priority for everyone.