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Does JetBlue Have Free WiFi? Complete Guide

Last Updated Sep 19, 2022
jetblue plane in the sky

Most of us have become accustomed to finding free WiFi in every store, airport, and even in many public spaces. But when it comes to airlines, it seems like we have to pay for absolutely everything. So if you’ve heard about JetBlue’s free WiFi, you might be wondering if it’s actually true! 

JetBlue offers free high-speed WiFi for all of its customers on every flight, in every seat, from take-off to touchdown. All you have to do is log in to the JetBlue network, FlyFi, on any one of your devices to enjoy this incredible service. 

In this article, we will go through the instructions you need to use JetBlue’s free WiFi network, as well as how to troubleshoot any problems you may encounter, and whether or not you will be able to use the WiFi for everything you need to do. 

How to Use JetBlue’s In-Flight WiFi

JetBlue’s in-flight WiFi network is called FlyFi, and great news, it couldn’t be easier to use! 

Just follow these instructions to sign into JetBlue’s free WiFi, FlyFi:

  • Open the WiFi menu on your device. 
    • On Android smartphones and tablets, select the Settings icon and find the WiFi option at the top of the screen. 
    • For IOS devices, navigate to System Preferences, and WiFi will be right there.
    • For all other laptops, click on the bottom right corner of the screen. 
  • Select FlyFi from the list of available networks. 
  • Follow the directions on the sign-in page and click to accept and connect. 

Your device should now be connected to FlyFi! But if you’re having a few problems, don’t worry. We have the solution you need to fix the problem right here. 

Troubleshooting Solutions for FlyFi

There are essentially only problems you may encounter when attempting to sign into FlyFi: the network isn’t appearing as available, or the sign-in page won’t load. Luckily, fixing both of these issues is incredibly easy! 

The FlyFi Network Isn’t Appearing

While the FlyFi network should automatically appear when you open the WiFi menu on your device, sometimes, it’s simply not there when it’s supposed to be. 

If this happens to you, you should first try to turn the WiFi toggle off and on. If that still doesn’t work, you will need to restart your device before trying again. 

If restarting your device still doesn’t do the trick, you may want to try using another device to find out if it’s a problem with your device or with the network. 

The network still doesn’t appear on another device? Unfortunately, that probably means that there is a problem with JetBlue’s WiFi on your specific flight, and you are just out of luck. 

The FlyFi Log-In Page Won’t Load

Another common problem users experience when attempting to use FlyFi is that the log-in page won’t load. When this occurs, the first tactic to try is simply refreshing the page. 

But if that doesn’t work, you should try to open any webpage on your browser; the FlyFi page should then appear to allow you to log in with your information. 

If it’s still not working, sometimes the problem is with the specific web browser you are trying to use. To find out if that’s the issue, you will need to open another web browser. And if that doesn’t do it, you will need to use an entirely different device. 

Is FlyFi Actually Good?

Although it may surprise you, FlyFi, JetBlue’s free in-flight WiFi, is actually pretty good! 

You can absolutely use FlyFi to do any work you need to do, such as sending emails, writing documents, or live chatting. 

And the airline actually encourages its customers to stream their favorite online entertainment, such as movies and TV shows, and it usually works great after a bit of buffering. 

The only thing you may not be able to do is video chat, as the buffering will create too much of a lag to successfully communicate with whoever is on the other line. 

JetBlue does state that if there is inclement weather during the flight, the WiFi may be slower or even completely unavailable, so you should always be aware that it might cut out at any time. 

Final Thoughts

So, does JetBlue have free WiFi? It absolutely does! 

As one of the only airlines with this service, JetBlue customers love the fact that they can use FlyFi, JetBlue’s free WiFi network, on every flight and in every seat from take-off to touchdown

Hopefully, not only do you now know the answer to your original question, but you also have a few troubleshooting solutions to try if the network or log-in page isn’t working, as well as what you can do on FlyFi and how well you should expect it to work. 

As promised, you now know everything there is to know about JetBlue’s free WiFi, FlyFi!