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Can’t Connect Sony TV to WiFi

Last Updated Nov 24, 2021
PS5 with TV and router in the background

Sony TVs have many great features that allow you to enjoy your favorite shows and movies, stream music, and more. But you can only enjoy these smart features if you have a reliable internet connection. Unfortunately, sometimes you may have trouble connecting your Sony TV to WiFi. 

WiFi connectivity problems may be caused by various factors, from a poor internet service provider(ISP) connection, wireless interference from other devices, and router position, to wrong date and time on your device, among other things.

If you’re having trouble connecting your Sony TV to WiFi, this blog post is for you. We will discuss the step-by-step instructions on how to connect a Sony TV with WiFi and provide some troubleshooting tips that may help if it doesn’t work the first time. The best part? It’s free!

Why Isn’t My TV Letting Me Connect to Wi-Fi?

“I’ve been having a lot of issues with my Sony TV, and I still can’t figure out why. It won’t connect to my WiFi, even though it’s the only device that hasn’t connected yet. I don’t know what to do next.” Sound familiar? Many Sony TV owners experience internet connectivity issues from time to time. 

Unfortunately, it’s not always easy to tell what the problem is since several factors may cause connectivity issues. Luckily we’ve listed some of the common causes of WiFi errors to help you get your TV connecting to WiFi without any glitch. Here’s how to fix the problem.

Try Power Resetting Your TV 

The first step you should take is to power reset your TV. This method may fix problems with the WiFi connection and can help restore normal performance if there’s an issue within the device that’s causing a problem. Here’s how:

  • Unplug all cables connected to the back of your Sony TV, including HDMI cables and network cables 
  • Turn off the TV and unplug the power cords, ensuring you leave it off for at least 2 minutes.
  • Plug back the power cord and restart the TV

Reposition Your Router

Sometimes, the location of your router can cause problems with Sony TV. If you’re having trouble connecting to WiFi, try moving it closer to your TV and see if that makes a difference. When you do this, ensure that the router is not hidden behind any walls or objects.

Update Your TV Software

Updating your Sony TV software can also help if you’re having trouble connecting to WiFi. This way, you ensure that the latest bug fixes and security updates are installed on your device.

The procedure will vary depending on the make and model of your TV. You’ll also be required to agree to the terms and conditions of the update.

To avoid any problems while updating, ensure that your TV is connected to a stable power source during the process. If you have a USB flash drive with at least 50MB of free space, you can also use it to install new software updates. Otherwise, try downloading them from Sony’s website instead.

Power Reset Your Modem/Router

Another handy way to fix the error is by resetting your modem or router. This will disconnect you from Wi-Fi and take you back to square one as far as internet connection goes, but it’s a good way of eliminating any potential software issues that might be causing the problem.

Turn Off Other Wireless Devices You’re Not Using

It’s not uncommon to get error messages like this when you have too many wireless devices competing for the same internet connection in your home. If possible, try turning off anything else connected to your network and see if it helps.

Change Your Date and Time Settings

If nothing else works and you’re still struggling to get your TV connected, try changing the date and time settings on your device. If they’ve somehow gotten out of sync with the actual date and time, this might fix it, so give it a go!

Consider Your Timing

Sometimes, your connectivity troubles may be due to the time of day you’re streaming. You see, there are high and low periods in terms of your internet traffic, and you’ll often find that streaming is much faster outside the peak hours. 

If possible, try tuning in to whatever it is you’re trying to watch a few hours before or after prime time!

Source: Sony

Time to Get Connected

If you’ve been struggling to connect your Sony TV to WiFi, we hope these tips were helpful. Try each method at a time, and see if one of them improves your connection.

If nothing works, it may be time to contact a  support expert. They can help you sort through any issues that may be causing your connection to fail, and they’ll even do their best to teach you how to set up a better network for streaming!

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