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Can Roku Ultra be Used in Canada?

Last Updated Jul 6, 2022
Person with a Canadian flag

Many streaming devices are location-specific, and you get different services and quality with each location. This is why it is often said that you should check compatibility with your location before buying any such device.

The Roku Ultra can be used in Canada. However, there is no Canadian version of the media player, so you’ll have to work around the few issues that might come up in using a US version of Roku Ultra in Canada.

These issues will, of course, be discussed, and we’ll look at how you can deal with them. Also, if you were using the Ultra already in another location and you want to switch regions after moving, we’ll discuss the way to do this effectively.

Can You Use Roku Ultra in Canada?

When the Roku Ultra was released, there was no Canadian version, to the consternation of fans from over there. There has been a clamor for a Canadian version, but so far, that hasn’t come to fruition. However, the US version works well enough despite the caveat that it isn’t made for use in Canada. It has many local channels featured, although it also lacks many of them. Nonetheless, it is not ideal for reasons to be seen in the next section.

Issues with Using Roku Ultra US Version in Canada

As mentioned, media players like the Roku ultra tailor-mail their services by location. Since the only way to get the Roku ultra for use in Canada is by getting the US version, you’ll inevitably run into a few issues. Some of these are:

  • You won’t be able to access many local channels: Because the Ultra isn’t made for your location, many free local apps won’t be available for you. The most notable local channel you’ll miss out on is Crave.
  • You get services that aren’t available in your location: This is the other issue with using a US Ultra in Canada is that you’ll keep seeing services you won’t be able to access. This can be quite disheartening, as you pay the same amount as someone in the US who can access all these services.

For these reasons, it is best just to get another Roku device that is fully compatible with your location rather than going through the stress of using the Ultra without getting full service.

Can You Access US Channels in Canada?

While many of the same channels can be accessed both from the United States and Canada, you can not access channels in Canada using a US Roku account. To get access, you’ll have to create another account that would have Canada as its location. This is because terms and conditions vary all too slightly between users in both countries.

A way to access US Channels in Canada would be by using a VPN to disguise your IP address. However, this might be too much stress and fuss, and it’s often not worth it.

What to Do if You Switch Regions

If you moved away from the location you were when you created your Roku account; you won’t be able to use your Ultra in the new location. This is because services are tailor-made for your location, and you’ll have to factory reset and then create a new Roku account in the new location.

How To Factory Reset Roku Ultra

Just logging out and signing in with another account might not work if you change location. This is because of the lingering IP address remembered by the Ultra. For this reason, it is best to reset it to factory settings first before signing in to the new account.

There are two ways to do a factory reset. One is by doing it in device settings, and the other is by using the hardware reset button.

To factory reset in device settings:

  • Press the home button on your remote
  • Scroll to settings
  • Go to System and then Advanced system settings
  • Select Factory Reset and in the next prompt, select Factory reset everything.
  • Follow the instructions shown on the screen to finish the process.

If, for some reason, you can’t use device settings to factory reset, you can use the hardware reset button. This button is found at the back of your Roku ultra. Press and hold it for ten seconds and wait for the indicator light to start blinking, which is a sign that the reset is done. You can then restart your device and sign in with the new account.


Location specificity of streaming devices like the Roku ultra makes it crucial that you do your research well before splurging money on one. The Roku Ultra doesn’t have a Canadian version, although you can use the US version in Canada. The problem with this is that you won’t get the full experience your money’s worth deserves.

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