Smart Home Starter
The Smart Home Starter team picks the products and services we write about. When you buy through our links, we may get a commission.

Can I Change My Xfinity Plan Online?

Last Updated Aug 8, 2022
Man using laptop

Xfinity has some great packages for internet, television, and even telephone services. There are many services you can choose from, but no one wants to go into a shop to change their plan. So, can you change your Xfinity plan online? 

You can change your Xfinity plan in the app or through your web browser. In most cases, you will see the option to change your plan at any time. You can upgrade your plan to get more data or downgrade to a more budget-friendly option. It all depends on the changes your plan allows.  

When you can change your plan and the changes you can make online vary based on your exact services. Keep reading to learn more about these changes and the steps you can take to make them online.

Can I Change My Xfinity Plan Online? 

Xfinity offers many different plans. If your current plan no longer works for your household, you do not need to call customer service or visit your local Xfinity office. Instead, you can simply log in to your Xfinity account online and make changes through the app or your web browser.

You may want to change your Xfinity plan for many different reasons. Perhaps you don’t need as much data as you originally thought, or maybe you’re tired of paying overage fees every month. Whatever the case may be, you can change your plan at any time during the billing cycle. The power is in your hands, and you can change your mind whenever you want. 

Are There Restrictions for Changing Your Xfinity Plan?

Before you log in to your account to change your plan, you must be aware of some restrictions you may face. Luckily, there is currently only one restriction Xfinity has in place involving online plan changes. You cannot switch to a smaller data plan if you have already used more than the amount the new plan allows each month. 

For example, it’s usually fine if you currently have a 10 Gig plan and want to switch to a 3 Gig plan. However, if you have already used 5 GB of data within the current billing cycle, you will not be able to switch to the smaller plan until your data usage resets at the end of the month. 

After changes have been made, your data usage will carry over to your new plan. You will also be responsible for all the data used within your last billing cycle. 

How to Change Your Xfinity Plan Online

If you’ve decided to go online and change your Xfinity plan, you’re probably wondering about the exact steps you will need to take in order to do so. To make changes to your Xfinity plan online, follow the process below:

  • Open the Xfinity app or log in to your account using your computer’s web browser.
  • On the app, navigate to “My Data.” On the website, go to your “Activity” page.
  • If you’re using the Xfinity app, select “Change Shared Data.” If you’re working with a web browser, select “Change By The Gig Data.” 
  • You will now be able to choose the amount of data you would like to increase or decrease your plan to.
  • Confirm the changes.

Often, these changes will take effect immediately. Sometimes, however, it can take up to 24 hours before you can access your new plan. Your current data usage will carry over into your new plan, so if you already used 3 GB, then upgrade to 10 GB, you will have 7 GB left for the month.

What Other Xfinity Plans Are Available?

Xfinity is a big company that offers multiple plans for different services. Some of the services they offer include: 

  • Cable television 
  • Internet service 
  • Telephone services 
  • Wireless services 

You will find many different plans for each of these services. However, not all of them give you the same freedom to change your plan whenever you like. While the company does try to be accommodating and give you a wide range of choices, make sure you read all the fine print before officially signing up. 

Before you commit to any package, ensure you have all the information on the changes you can make and when you are allowed to do so. In most cases, you will be able to make these changes online or using the Xfinity app. If you have an Xfinity cable package, you may even be able to change your plan on your television using the cable box and remote. This makes it much easier to stay in complete control of your Xfinity plan. 

Making Changes to Your Xfinity Plan Online

Xfinity makes it easy for their customers to change their monthly data allotment online, whether through the app or a web browser. Before committing to any changes, be sure you understand all the relevant terms, conditions, and fees.

Sign up for our newsletter
Submit
Smart Home Starter
This site is owned and operated by Time Off Club, LLC. Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies.