9 Qualities You Need for Your Whole Home Tech Support

Inside of smart homeInside of smart home

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If you have upgraded to a smart home or regularly use other smart devices, you know that home tech products can sometimes pose problems. Tech issues take an average of ten minutes to solve, but if you’re not particularly tech-savvy, a whole home tech support service with the right qualities is essential. 

24/7 Live Assistance

The best home tech support service is available whenever you need it. There is no telling when a device might malfunction or cause problems. 

You want a solution to your problems as soon as possible — which is why Tech Supportal offers 24/7 access to experts.

Having tech support you know you can rely on in the future means you never have to stress about when you’ll be able to use your smart devices again.

Many one-time fix-it services fail to provide the reassurance that your problem is high-priority. For this reason, finding a service with 24/7 live assistance is key.

A Clear Process

A reliable home tech support service provider will have a quick and clear subscription process

Finding help is easy when you need to do is:

  • Choose your plan
  • Create your account
  • Get immediate access to live support where you can tell an agent about your issue

Dealing with a home tech issue can be difficult, but the support team you work with should not add any stress.

Dedicated Responders

The most valuable quality of a whole home tech support team is a team of dedicated agents who will respond to your issues in the best way possible.

The Qualified Tech Pros at Tech Supportal understand the customer. We can relate to your tech issues, as we have faced the same problems before.

Big box companies have more responsibilities to focus on — Tech Supportal’s only mission is to solve their customers’ technical issues.

Professional Troubleshooting Solutions

It is all too easy to spend upwards of 30 minutes or more researching internet blogs that give you twenty different troubleshooting “solutions” for your home tech issue.

Looking for solutions online can be more confusing than helpful if you’re not particularly well-versed in the home technology world. 

Talking to a real, trained professional in real-time is a huge advantage for anyone looking for the best tech support company.

Unlike online, and sometimes false, fixes, Tech Supportal knows the best ways to approach your specific situation and works towards resolving the source of the problem.

A Single Correct Solution

Speaking of a wide variety of troubleshooting options, Tech Supportal will give you a solution that’s specific to your situation.

You will not receive ten different methods to test on your home tech device. You will only get the fix.

All Service Options

If you need whole home tech support, your problem will only be made worse by a support service that specializes in only one field or collection of devices.

A key quality to look for in a tech support team is a company with agents trained to face any and all home tech issues.

Tech Supportal agents are trained on all things tech and available 24/7. 

This means you can contact someone whenever you need to, and your agent will know exactly how to approach the situation.

Varied Communication

There are a lot of things that can go wrong when dealing with tech support, but worst of all is the issue of staying on hold until you lose your patience.

Tech Supportal agents are available 24/7, and you can choose exactly how you want to communicate:

  • Live Chat
  • Phone Support
  • Virtual House Calls 

You can converse with your agent in the way that makes you comfortable.

Your experience with your support team should make the process easier – not complicate your pressing tech issue.

Affordable Solutions

Because smart home tech appliances and other devices might pose problems more than once, you do not want to worry about your bank account suffering as well.

Big box companies and one-time fixers may upcharge their services because they take advantage of the fact that home tech devices need fast resolutions.

With Tech Supportal, you can benefit from experts with extensive training that can locate and solve unlimited home tech issues for just $14.99 per month or $149.99 per year.

With a larger company or one-time fix store, you may see similar or higher prices for one service alone.

The Tech Supportal team also guarantees your money back if your issue is not resolved within 30 days.

Tech Made Easy

You need reassurance, solutions, and quick response times. You need your whole home tech navigation made easy. You do not need a support team that is not focused on you.

This is all we do. Our trained agents are ready at your convenience and have the knowledge to address any home tech issue thrown at them.
Most people do not have time to learn the ins and outs of each individual smart home device they have.

Make things easy by choosing a team dedicated to solving your problem.

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