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Can You Change Your Age on Cash App?

Last Updated Dec 22, 2022
3D Cash App icon

Cash App is one of the most popular platforms for mobile payments. Its proven reliability helps keep users safe while sending and receiving money and investing with digital currency. Your Cash App profile is specific to your account, but can you change your age on Cash App?

You can change your age on Cash App with the help of Cash App Customer Support, but you can not simply change your age through the settings in your profile. Through your profile, select “Support” and follow the prompts to speak with Cash App Customer Support.

Below, we’ll discuss the specifics of changing your age on Cash App. Keep reading to learn more!

How to Change Your Age on Cash App

Changing your age on Cash App is possible. 

To change your age on Cash App, you will have to touch base with Cash App Customer Support, explain your situation, and have them change your age for you after confirmation.

If you have the wrong age listed for whatever reason, follow the steps below to make your account as accurate as possible:

  • Open Cash App.
  • Click your profile in the top right corner of the screen.
  • Find and select “Support.”
  • Choose “Something Else.”
  • Select “Contact Support.”
  • Choose “Not About a Transaction” and talk to customer support.

You set your birth date when you initially create your Cash App account.  

You can change your age on Cash App, but there is no way to do so manually. 

Changing other information on your Cash App account does not mean your inputted age will change as well.

Is Cash App Customer Support Timely?

If you navigate to the live chat portal on Cash App, you will be able to talk to a representative. 

However, this does not guarantee that your issue will be solved immediately.

It may take a few days to a few weeks for Cash App to resolve your problem. This is so Cash App can confirm that all changes to your account are completely accurate. 

Some financial issues on your Cash App account may take up to 90 days to resolve, but minor fixes, such as changing your personal information, are typically resolved quicker.

Can You Contact Cash App Customer Support Online?

It is crucial that you only use the Cash App application for Customer Support, as you do not want to find yourself involved with online scams trying to hack your account.

Cash App is secure, but like other mobile payment applications, some sites run by scammers might resemble Cash App exactly.

Only contact Cash App Customer Support through the Cash App application with your profile information.

Can I Change My Age on Cash App on My Own?

Users may wish to change their age on Cash App for multiple reasons, including:

  • Mistakenly inputting an incorrect date of birth
  • A hacked Cash App account
  • Displayed age not updating when a minor becomes an adult

Whatever your reason for needing to change your age on Cash App, Cash App Customer Support will be able to assess the situation and help you resolve the issue.

Some sites claim you can change your age on Cash App by changing your connected card or bank account. However, this is simply not true.

Changing other personal information on your account does not automatically make your date of birth accurate.

Can I Use Cash App if I’m Under 18?

Parents often ask whether their child can have a Cash App account to make transferring recreational funds to their kids’ debit cards easier.

With Cash App’s Family Account, users 13-17 years old can use the application.

After confirming the personal information of the parties in the Family Account, you can safely transfer and receive funds to and from your teenage children on Cash App.

Final Thoughts

If your Cash App account contains incorrect information regarding your age, you can contact Cash App Customer Support to resolve the issue. 

Whether you intentionally or accidentally input an incorrect date of birth, Cash App Customer Support can assess the situation and take the necessary steps to help.

If you’re using the service as a minor, Cash App may not automatically update your account information when you reach the legal adult age.

In this case, you will still need to contact Customer Support.